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Old 06-24-2005, 02:09 PM   #1 (permalink)
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Default Service Books & Outage Notifications

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2 quick questions:

What is the process in BES 4.0 to "push" out service books to a device? Somehow a users BB lost a service and I need to send it to his handheld. I hope I am making sense.

Also, is there a way to get Service Providers (T-Mobile, Cingular, Verizon, etc) BB outage notification emails?
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Old 06-24-2005, 09:44 PM   #2 (permalink)
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Go to the BES Manager, highlight the user and under IT Admin click on Resend Service Book
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