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Old 06-25-2005, 08:52 PM   #1 (permalink)
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Question 7210 Stopped Vibrating

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My 7210 no longer vibrate under any setting. I had a jvm error with 3rd party sw, so I reflashed it with 4.0.0.185 (from Cingular) and now no vibrate in any profile. Cingular at a loss for cause...

Any one with same or know the cure?
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Old 06-26-2005, 12:05 AM   #2 (permalink)
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The vibrate option is no longer available? or even when you choose vibrate, the unit wont vibrate?

does it vibrate for some things like email but not phone or vice versa? try testing the vibrate with level 1 messages.
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Old 06-26-2005, 12:21 AM   #3 (permalink)
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Vibrate option is there - doesn't vibrate even when chosen - doesn't vibrate under any setting for email, phone, level 1, etc.
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Old 06-26-2005, 01:21 AM   #4 (permalink)
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I highly doubt this will work but remove the battery and sim(if applicable). Surprisingly I have had that problem not resolved when removing the battery but when I removed the sim as well it fixed. Beyond that contact rim for warranty replacement?
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Old 06-26-2005, 09:31 AM   #5 (permalink)
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No, tried that too. No buzz. Out of warranty too. It must be a glitch with this firmware & I'm trying to get Cingular to step me back to a different 4.x
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Old 06-26-2005, 10:10 AM   #6 (permalink)
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Have you tried to completely reflash it from scratch? If it's on a BES, they can do a "Nuke Handheld" and then reflash it?
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Old 06-26-2005, 01:13 PM   #7 (permalink)
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isnt the nuke feature only available on Domino BES?
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Old 06-26-2005, 08:37 PM   #8 (permalink)
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Isn't reflashing "nuking" - it wipes out all...anyway - it made no difference.
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Old 06-26-2005, 08:43 PM   #9 (permalink)
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Did you run Javaloader to completely wipe everything out or did you just reload the handheld OS?
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Old 06-26-2005, 08:50 PM   #10 (permalink)
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Once this is determined to be truly a hardware problem rather than software...claim warranty. If warranty does not exist, here's an option:

This happened to me once -- I had to take apart the BlackBerry. The vibrator area was full of pocket lint. I just blew that off and reassembled.

Please make sure your BlackBerry is out of warranty and you're comfortable doing, say, a computer upgrade (opening up a computer and then putting it back together). The difficulty is only slightly more difficult than that, since you don't need to do much disassembly before you can blow lint clog away from the vibrator.

It can also be a broken wire or dirty contacts. Clean the contacts with a Q-tip. (Wire for vibrators are rare now due to metal fatigue, but if you see one, it can be simply resoldered back using a fine-tip soldering iron)
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Old 06-27-2005, 09:20 PM   #11 (permalink)
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I just got got the Javaloader from RIM tonight - and that didn't do it either! They think the vibrator burned out. But maybe this thing about cleaning it out...
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Old 06-27-2005, 09:24 PM   #12 (permalink)
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I'll give it a shot - as its out of warranty and Cingular's only option (its former a ATT device) is to sell me their newest BB & force me to sign for their phone/data plan which is $15/month more than I pay now as an ATT user! Real helpful.

The guys at RIM were the most helpful - sending me the Javaloader to try, but feeling its a mechanical issue. RIM will fix it if I want, but they need to have it 7-10 days (no transship of a a rebuilt). So my final answer may be to buy a used 7210 on eBay, then have this one fixed as a spare. Cheaper than giving Cingular $300 plus $15/more/month!
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Old 06-28-2005, 08:33 AM   #13 (permalink)
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Quote:
Originally Posted by billwch
I'll give it a shot - as its out of warranty and Cingular's only option (its former a ATT device) is to sell me their newest BB & force me to sign for their phone/data plan which is $15/month more than I pay now as an ATT user! Real helpful.

The guys at RIM were the most helpful - sending me the Javaloader to try, but feeling its a mechanical issue. RIM will fix it if I want, but they need to have it 7-10 days (no transship of a a rebuilt). So my final answer may be to buy a used 7210 on eBay, then have this one fixed as a spare. Cheaper than giving Cingular $300 plus $15/more/month!
Get a used 7280 instead off eBay. It'll have MUCH, MUCH better reception than the 7210, and the old 7210's are much harder to find anyway. They both actually use the same software and look nearly identical. The 7280 has more frequencies which gives it superior reception over the 7210.
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Old 06-28-2005, 12:02 PM   #14 (permalink)
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Thanks - as long as I can find a 7280 that works on my ATT/Cingular account. BTW, I tried to clean out the 7210 but one of the little bolts wouldn't open & I didn't want to make a mess....
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