Originally Posted by akosnitzky
Pardon my ignorance, is there a setting which enables all mail to come as opposed to new mail only?
I would think she would receive all mail beginning from the point she was placed on the server and not receive any items noted from before.
I am not aware of that setting, if so I wiped the device, is this a setting on the BES server that can be set for a particular user? I doubt it as I do this all the time the same way and never have an issue.