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Old 06-28-2005, 09:12 PM   #1 (permalink)
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Default Question about sending e-mail (BB 7510)

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I am new to BB, and the info i am looking for is not forthcomming on any of the searches I have thus preformed

The Problem (as i see it)
when i go to send an e-mail, immeditly a red "X" appeares next to the item and the item remains unsent

I have been able to sucessfully send the item buy opening the e-mail and changing the "Using" field from "desktop(secure)" to "Web Client"

The question
Is there a way to change a default setting so all my BB's out going e-mail has a "Using" field set to "Web Client"

also, this does not happen 100% of the time, out of the 20 or 30 e-mails I have sent over the last week (when i activated my BB 7510) 3 or 4 have gone through with out having to change the formentioned fields

any advice will be greatly appreciated


I just noticed on one of the unsent e-mails that the "Message Status" Field contained the folowing "Unable to compress/encript message"

please advise

Last edited by hmt4321 : 06-28-2005 at 09:24 PM.
Old 06-29-2005, 01:58 PM   #2 (permalink)
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Go to Options > Message Services

Change the Messaging to "Web Client" and it will now always be the default.

If you ever used Desktop Redirector or were on a BES. You probably still have the old service books. You can remove those from the Service Book page inside Options. They would all start with Desktop

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