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Old 06-29-2005, 04:02 PM   #1 (permalink)
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Hi,
I am really new to the Blackberry community. I have been given a unit(6200) previously owned by someone else. The current Blackberry unit is configured to access the mail of the previous owner from my company. I want to know what i have to do inorder to access my mail from that device.

Do i have to register myself with the blackberry server or anything like that ....

If you could tell me what i need to do or where i can find the information i need to solve the problem i would greatly appreciate it .....

Regards ,
Ray
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Old 06-29-2005, 06:49 PM   #2 (permalink)
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Does your company have a BES? Or was it using the BlackBerry Web Client?
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Old 06-30-2005, 01:13 AM   #3 (permalink)
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yes I am using BES ..... any help would be really appreciated
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Old 06-30-2005, 02:11 AM   #4 (permalink)
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Good luck!
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Old 06-30-2005, 02:30 AM   #5 (permalink)
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OK - assuming you are with the same company. Install the "Desktop Manager" software - it can be downloaded from the RIM Support web site. Make sure you are on a PC that is connected to your corporate network and has access to your e-mail.

Contact your IS Help Desk and have then ask the BES Administrators to add your mailbox to their BES. Once they have done that, start Desktop Manager and connect your BlackBerry. It should not be registered by the BES.

Hopefully the previous owner wiped out all of their data. If not, that is another problem...

Hope this helps.
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