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Old 01-04-2008, 12:15 AM   #1 (permalink)
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Angry At My Limit..Desktop Manager..Help..

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I installed desktop manager 4.3 while I'm on OS 4.2 and now I can't get desktop manager to uninstall. I've tried everything..I've tried to uninstall thru add/remove programs and it failed. I deleted the files off my harddrive and tried to uninstall it thru add/remove programs and it still won't uninstall. I've tried to reinstall desktop manager 4.3 and uninstall that way and I can't even get it to install now..I'm at my wits end.

Error I Get When I Try To Uninstall Via Add/Remove Programs:


What I Get When I Try To Install Desktop Manager:


About To Destroy His Computer, -Mr. Wonderful.

Feel free to PIN me if you have any suggestions. My PIN is 243D759F.
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Old 01-04-2008, 12:19 AM   #2 (permalink)
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Try this:

http://www.blackberryforums.com/gene...-software.html
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Old 01-04-2008, 12:21 AM   #3 (permalink)
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John you always beat me to it. of course, 17k posts to under 500.... makes sense to that
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Old 01-04-2008, 12:34 AM   #4 (permalink)
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Quote:
Originally Posted by John Clark View Post
John, I've tried all the suggested items on the blackberry support page. That was the first place I checked. I've even reinstalled all of InstallShield drivers, engine, etc. Nothing has worked. I've even tried the Windows Clean Up Utility.

-Mr. Wonderful
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Old 01-04-2008, 12:37 AM   #5 (permalink)
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when was your last system restore date? worst case you can always set back to that. in the meantime, try installing a different version of the DM utility from the BlackBerry site.
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Old 01-04-2008, 01:16 AM   #6 (permalink)
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Wirelessly posted (BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

My whole problem started when I installed desktop manager 4.3. The last system restore I'm not sure about. As for different versions I've tried desktop manager 4.3, 4.2 w/SP 2, and desktop manager 4.2. The only thing I haven't tried is the original install disc that came with my BB. I'll have to try that later tonight when my sis get's off the computer.
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Old 01-04-2008, 01:23 AM   #7 (permalink)
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Can you restore to before you installed DM 4.3? I'm not a fan of DM 4.3 anyway.
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Old 01-04-2008, 01:26 AM   #8 (permalink)
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Wirelessly posted (BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Quote:
Originally Posted by John Clark
Can you restore to before you installed DM 4.3? I'm not a fan of DM 4.3 anyway.
Not sure at the moment my sister is on the computer and I don't have access to another computer so I'll have to wait till she is done.

Edit: Tried a system restore and theres no restore points on this comp go figure.
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Last edited by Mr. Wonderful : 01-04-2008 at 01:59 PM.
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