BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-07-2008, 03:41 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2006
Location: Mexico
Model: Torch
OS: 7.0
Carrier: Telefonica Movistar
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unable to pair BB Smart Card Reader with Pc/Laptop

Please Login to Remove!

Hi,

I have 2 new BB smart card readers (SCR) and Im trying to pair with the PC and I can not.

The SCR software can not detect the SCR. I put the ID of the device on the software and is trying to looking for it but can not. It says "Unable to connect to the specified Blackberry smart card reader".

I have another SCR and I do'nt have problems to pair with the computer only with the new ones.

The SCR have the last OS.

Do you know what could be the problem?
Offline  
Old 02-06-2008, 02:29 PM   #2 (permalink)
New Member
 
Join Date: Feb 2008
Model: SC
PIN: N/A
Carrier: None
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you ever get an answer to this problem? I have the same problem and can't find the answer to it.
Offline  
Old 04-19-2008, 12:58 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2006
Location: Mexico
Model: Torch
OS: 7.0
Carrier: Telefonica Movistar
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Does any body found a solution for this problem? I bought another SCR and the is same problem.
Offline  
Old 07-07-2008, 10:57 AM   #4 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8703e
PIN: N/A
Carrier: Verizon
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Same problem

2 different smart card readers, 3 different bluetooth usb dongles (Dlink, Rocketfish, IOgear), still it doesnt work?

"Unable to connect to the specified smart card reader"

Just got off the phone with RIM, their stand is if Windows picks up the bluetooth drivers then the Smart Card reader is supported...
I am waiting for a call back from Senior support on this matter and will
be sure to update this posting with (hopefully) an answer.
Offline  
Old 07-14-2008, 10:17 AM   #5 (permalink)
New Member
 
Join Date: Jul 2008
Model: 7100T
PIN: N/A
Carrier: Telecom
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Got the same problem too...

Any good news from the senior support rich_benson?

Thanks!
Offline  
Old 08-14-2008, 12:15 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2006
Location: Mexico
Model: Torch
OS: 7.0
Carrier: Telefonica Movistar
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

did you resolve this problem?

rich_benson, did you get any notice from RIM about this problem?


Regards
Offline  
Old 09-03-2008, 01:14 PM   #7 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8703e
PIN: N/A
Carrier: Verizon
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Unfortunately, they did not have a good solution. The only fix was a replacement device and it worked first time. There is most likely a hardware issue but rim does not acknowledge that there is an issue.

Last edited by rich_benson : 09-03-2008 at 01:16 PM.
Offline  
Old 09-11-2008, 12:32 PM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2006
Location: Mexico
Model: Torch
OS: 7.0
Carrier: Telefonica Movistar
Posts: 84
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

rich_benson, did you get back the SCR's and Blackberry gave you new devices?
Offline  
Old 09-23-2008, 12:17 PM   #9 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8703e
PIN: N/A
Carrier: Verizon
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Finally we have a fix! RIM had to write a new scr release, which I just received today. I have confirmed it works and is published on blackberry.com site
FYI - You will need to update the scr software with application loader after installing the fix.

Last edited by rich_benson : 11-06-2008 at 04:46 AM. Reason: added link
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.