BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-30-2005, 04:40 PM   #1 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100G
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Wireless Mouse Issues Related to BlackBerry??

Please Login to Remove!

I have one user who has a 7100g and he has been having problems with his wireless mouse for as long as it seems as he has had his BlackBerry. This could be mearly coincidence, but we have been through two top of the line Microsoft wireless keyboards and mice and we have had the same problem.

Are there any known issues with BlackBerry devices interfering with wireless keyboards or mice??

Please help!


Thanks,
Gary

Last edited by gjgerson : 07-05-2005 at 09:42 AM.
Offline  
Old 06-30-2005, 04:42 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,819
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Do you have a Bluetooth keyboard or a standard IR keyboard. I have wireless keyboards and mice EVERYWHERE and have never had an issue with the 7100t or the 7290 (or any other BBs for that matter).
Offline  
Old 06-30-2005, 04:49 PM   #3 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100G
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

We are using the standard IR keyboard and mouse. I have never seen anything like this and at this point I am just grasping at straws.
Offline  
Old 06-30-2005, 05:49 PM   #4 (permalink)
BlackBerry Extraordinaire
 
jbairdjr's Avatar
 
Join Date: Feb 2005
Location: Lincoln, Ne
Model: 9550
OS: 5.0
Carrier: Verizon
Posts: 1,232
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

My 7100g makes all kinds of noise on my speakers when I have messages coming in. I wonder if the RFI is causing the problems?
__________________
Blackberry Storm2 (Verizon)
7280-7780-7290-7100g-7250-8703-8830-8330-9530-9550
Offline  
Old 06-30-2005, 06:00 PM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,819
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

C'mon - that is the GPRS noise that is being picked up by unshielded speakers. It has nothing to do with wireless mice.
Offline  
Old 07-01-2005, 12:39 AM   #6 (permalink)
CrackBerry Addict
 
T-Roy's Avatar
 
Join Date: Jan 2005
Model: 8800
Carrier: Darth Vader
Posts: 704
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm pretty sure that with my limited knowledge of RF, the F being frequency has something to do with it, and as long as your wireless mouse isnt working at band they shouldn't interfere.

However I did hear that UMTS networks can/will run at 2.5ghz, so does my router and cordless phone... that might create a problem? Anyone have any feedback on that?
Offline  
Old 07-01-2005, 01:30 AM   #7 (permalink)
BlackBerry Extraordinaire
 
Join Date: May 2005
Location: Waterloo: Home of RIM
Model: PlayB
Carrier: Bell Mobility
Posts: 1,008
Post Thanks: 1
Thanked 4 Times in 3 Posts
Default

Tell the user to move his phone away from the mouse.

GSM uses narrowband transmission which will easily interfere with poorly shielded electronics. The phone is actually causing problems with the electronics in the mouse--not interference on the wireless frequency used by the mouse.

I've had GSM devices (and TDMA) interfere with my landline phone, my keyboards, my monitors and other electronics. It can be a pain...
Offline  
Old 07-01-2005, 01:32 AM   #8 (permalink)
BlackBerry Extraordinaire
 
Join Date: May 2005
Location: Waterloo: Home of RIM
Model: PlayB
Carrier: Bell Mobility
Posts: 1,008
Post Thanks: 1
Thanked 4 Times in 3 Posts
Default

Quote:
Originally Posted by T-Roy
I'm pretty sure that with my limited knowledge of RF, the F being frequency has something to do with it, and as long as your wireless mouse isnt working at band they shouldn't interfere.

However I did hear that UMTS networks can/will run at 2.5ghz, so does my router and cordless phone... that might create a problem? Anyone have any feedback on that?
I thought most routers, cordless phones and bluetooth devices operate at 2.4GHz?
Offline  
Old 07-01-2005, 02:05 AM   #9 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,819
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

They do.
Offline  
Old 07-01-2005, 06:23 AM   #10 (permalink)
No longer Registered.
 
Dawg's Avatar
 
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Posts: 13,962
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well after reading this I was using my ibm thinkpad and noticed my cursor going across the screen I moved my BB7520 and it stopped was really kind of weird. I had seen this happen a few times but never put two and two together. I have an ir port on the thinkpad its kind of freaky seeing the cursor statr moving in the middle of the night.
Offline  
Old 07-01-2005, 11:30 AM   #11 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2005
Model: 7100g
Posts: 17
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by T-Roy
I'm pretty sure that with my limited knowledge of RF, the F being frequency has something to do with it, and as long as your wireless mouse isnt working at band they shouldn't interfere.

However I did hear that UMTS networks can/will run at 2.5ghz, so does my router and cordless phone... that might create a problem? Anyone have any feedback on that?
RF is a radio freq. transmition, IR is infared light and limited to line of sight
I don't see how a radio transmition is going to intefere with an IR light.

IR doesn't transmit a radio signal on any band or freq. it simply blinks a light at variable rates and the IR receiver picks up that light and translates it. About the only thing that will intefere with IR is sunlight, glass, and solid walls.
Offline  
Old 07-05-2005, 03:24 AM   #12 (permalink)
Thumbs Must Hurt
 
Rancor's Avatar
 
Join Date: Jun 2005
Location: Dathomir
Model: 7730
Carrier: Zefr
Posts: 171
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

After reading this thread I just had to test it.

I installed a 'Dick Smith' Brand wireless mouse on the desktop and began testing a 7100g and its effect on the cursor.

Testing: email send/receive, PIN to PIN send/receive, Power Off/ON, Wireless Off/On, making/receiving a call, waving it around.

I did manage to get a small downward cursor movement of aproximatly 20 pixels when receiving a PIN to PIN message one time but could not repeat it a second or third time.

Myth Busters?
__________________
!
Offline  
Old 07-05-2005, 06:15 AM   #13 (permalink)
Talking BlackBerry Encyclopedia
 
deezmfnutz's Avatar
 
Join Date: Jun 2005
Location: NYC
Model: STORM
Carrier: vzw
Posts: 342
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by seagrtj
RF is a radio freq. transmition, IR is infared light and limited to line of sight
I don't see how a radio transmition is going to intefere with an IR light.

IR doesn't transmit a radio signal on any band or freq. it simply blinks a light at variable rates and the IR receiver picks up that light and translates it. About the only thing that will intefere with IR is sunlight, glass, and solid walls.
Well a vast majority of the wireless keyboards and mice out there use RF as their wireless medium NOT IR. So does it make more sense now.
Offline  
Old 07-05-2005, 07:23 AM   #14 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

My niece was over here yesterday, so I decided to test this out too. I handed her my BlackBerry 7100t and she started moving with it. It was quite incredible. I took the handheld back and IMMEDIATELY she started crying! I handed it back to her, and then she stopped! It was quite amazing, I swear.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 07-05-2005, 08:33 AM   #15 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2005
Location: Toronto, Canada
Model: 7510
Posts: 86
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I can speak from experience that my 7510 DOES interfere with my Microsoft Wireless Optical Mouse at home, as well as my Microsoft Wireless Intellimouse Exporer @ the office.

When the 7510 is between the mouse and receiver, both mice move irratically. Solution for me is simple: relocated the USB cable that I sync the blackberry with, so that the unit isn't between the mouse and the receiver
Offline  
Old 07-05-2005, 10:09 AM   #16 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2005
Location: Baltimore, MD
Model: Pearl
Carrier: T-Mobile
Posts: 210
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

My 7520 did the same thing. I had to upgrade to a Bluetooth setup.
__________________
Jay™

Nextel 7520 | BES 4.0 | HS810 Headset
PIN: 400809E0

"a One that isn't cold is scarcely a One at all"
Offline  
Old 07-06-2005, 09:52 AM   #17 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100G
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did upgrading to Bluetooth eliminate your problems for you?
Offline  
Old 07-06-2005, 10:00 AM   #18 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: May 2005
Location: Baltimore, MD
Model: Pearl
Carrier: T-Mobile
Posts: 210
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by gjgerson
Did upgrading to Bluetooth eliminate your problems for you?
Sure did. I have a Microsoft bluetooth setup at one desk, and a Logitech bluetooth setup at the other. Both work well, though I'm partial to the Logitech.
__________________
Jay™

Nextel 7520 | BES 4.0 | HS810 Headset
PIN: 400809E0

"a One that isn't cold is scarcely a One at all"
Offline  
Old 07-06-2005, 10:07 AM   #19 (permalink)
New Member
 
Join Date: Jun 2005
Model: 7100G
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have heard some people mention that they have a latency problem with the Bluetooth keyboard and mouse, especially when they step away from the computer for a few minutes and come back. One guy in particular mentioned that it takes him tapping the spacebar a couple of times to get his Bluetooth to "wake up." Could his problem be a particular setting on the devices or is this a known issue with Bluetooth?
Offline  
Old 07-06-2005, 10:31 AM   #20 (permalink)
BlackBerry Extraordinaire
 
stonent's Avatar
 
Join Date: Oct 2004
Location: Fort Worth, Texas
Model: 8220
PIN: FFFFFFFF
Carrier: T-Mobile
Posts: 1,734
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I think it may be a problem with GSM850 or iDen which is also in the 800 mhz range. Most mice and keyboards that are not BT use something in that range.
__________________
Stonent

Prior: BES: 7510, 7520, 7290, 7230, 7130, 8220 (No Data Plan), Droid Eris
Post your question on the forum, don't PM me.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.