I have a BB user (8800 device). The are currently in our london office and will be for 6 months.
Before this they were in the US (west coast). Thet are in London with a new BB and SIM. The user account has been added to the BB server (4.1) in the US as this is where her mailbox is stored. we have spoken to 02 who have confirmed that Data & Voice has been enabled.
when you try & activate the BB it just hangs at activating
..... we have tried this in a different BB and it does the same.
I have just tried the sim in a new BB and a message occurs saying "the server is not responding, please contact your systems administrator" Other users working fine and everthing looks ok on server
Any help much appreciated.