BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-13-2008, 05:45 PM   #1 (permalink)
New Member
 
armydad's Avatar
 
Join Date: Jan 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Eliminating Long headers...

Please Login to Remove!

When I receive emails from work that have been sent to numerous employees I have to scroll through all of the names in the "sent to" list. With a company that employs 2000 people, and a message addressed to "all", this can mean scrolling through several screens before I see the body of the message. Any way to navigate or eliminate or shrink this info?

Thanks!
Offline  
Old 01-13-2008, 05:48 PM   #2 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

Interesting. I've never seen that.... usually when I receive an email sent to a large distribution list, only a certain number of recipients show, and then I see 'list truncated'.

Do you know what version of Blackberry Enterprise Server your company is using? Also, what is the mail platform - Exchange, Lotus, or Groupwise?

And welcome to the forums
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 01-13-2008, 05:56 PM   #3 (permalink)
Knows Where the Search Button Is
 
dani77's Avatar
 
Join Date: Dec 2007
Location: oh
Model: 8100
Carrier: tmobile
Posts: 34
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you opened your menu when your looking at your email the option to shorten header? That might help.

Last edited by dani77 : 01-13-2008 at 09:06 PM.
Offline  
Old 01-13-2008, 05:58 PM   #4 (permalink)
New Member
 
armydad's Avatar
 
Join Date: Jan 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile more info

Wow! Thanks for a fast reply. You make a good point. I have used an agent (from my work pc using Lotus notes) to forward my work email to my home laptop (using outlook). I am not connected to our company BB server until later this week. Maybe this will change once officially connected?

Thanx!
Kyle
Offline  
Old 01-13-2008, 06:04 PM   #5 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

I like dani's suggestion, too. In your list of messages, go into Options -> General Settings -> Display Message Header On.

But now that I think about it, where are you seeing the recipients? In an email or in a calendar appointment? The only time I see the 'list truncated' thing is for an appt that is sent to a lot of people.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 01-13-2008, 06:18 PM   #6 (permalink)
New Member
 
armydad's Avatar
 
Join Date: Jan 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default More info #2

I did change header to 1 line. This shrinks or reduces my list of messages in my in box. I do not see however, an option to hide the header in the heading of an email. Maybe I am missing something?

Again, I appreciate your willingness to assist.

Thanks!

Kyle
Offline  
Old 01-13-2008, 06:31 PM   #7 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

Maybe I'm missing something

To confirm, when you receive an email (not a calendar appt) and you open the email, you have to scroll down to view the message?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 01-13-2008, 06:37 PM   #8 (permalink)
New Member
 
armydad's Avatar
 
Join Date: Jan 2008
Model: 8130
PIN: N/A
Carrier: verizon
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Yes...

Thanks for asking for clarity. My scenerio is that when I receive an email message (you are correct NOT a calendar appt.) that was sent to let's say 30other people...I have to scroll past each of their names. It seems like it takes an eternity just to get to the "meat" of the message.

Thanx!

Kyle
Offline  
Old 01-13-2008, 07:43 PM   #9 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,875
Post Thanks: 3
Thanked 72 Times in 55 Posts
Default

This sounds like very unusual behavior. I have used BB's for 4 years (both BES and BIS) and have never had this happen.

I'm stumped.....
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 01-13-2008, 07:50 PM   #10 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

I think its because the message is being forwarded to your Outlook account. When you get connected to the BES server this wont be an issue.

When I open messages sent to 50 people the top most thing I see is the subject line followed by the message body. To see show who the message was sent to I actually have to scroll UP.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 01-13-2008, 09:17 PM   #11 (permalink)
Knows Where the Search Button Is
 
dani77's Avatar
 
Join Date: Dec 2007
Location: oh
Model: 8100
Carrier: tmobile
Posts: 34
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm sorry Armydad, I edited to say shorten header. I had to go back to look.
Offline  
Old 01-14-2008, 12:02 AM   #12 (permalink)
CrackBerry Addict
 
Join Date: Sep 2006
Location: Philly, PA
Model: 3GS
Carrier: at&t
Posts: 536
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same here.

Quote:
Originally Posted by d_fisher View Post
I think its because the message is being forwarded to your Outlook account. When you get connected to the BES server this wont be an issue.

When I open messages sent to 50 people the top most thing I see is the subject line followed by the message body. To see show who the message was sent to I actually have to scroll UP.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.