I have setup a bes and the 6 users that are using this server had their blackberrys with their previous employer. Well in trying to do the wireless install, it stops when it gets to the it policy. i have pushed the default policy and a blank policy but i still cant get a new it policy operational. Wiping their blackberrys is the very last option. Are they any other ways of setting the new policy???

I don't believe that there is any other option. If pushing the policy down and it doesn't take I think you will need to do a wipe.

oh ok..for future posts let me be a bit more clear. its not bes, it actually blackberry professional. I am downloading the desktop manager now so i can do a backup in case the "wipe" is my only option..

Not sure how wiping the device will help as that only removes application data and not the policy.

ok.well thats good to know. Is there a way to remove the policy??

Activate the device on a BES

If a device that was previously on a BES/Domain belonging to companya.com has been removed and you're trying to re-activatione on a domain belonging to companyb.com then Company B's IT policy should over-write, the current policy. I do this all the time on our loaner units the come back with a 'lock-down' policy enabled and I want to get it removed.

However it's definately 'best practice' to do a han-held wipe prior to activating on a different BES.