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Old 01-14-2008, 10:56 AM   #1 (permalink)
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Default setting a new it policy without wiping the blackberry

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I have setup a bes and the 6 users that are using this server had their blackberrys with their previous employer. Well in trying to do the wireless install, it stops when it gets to the it policy. i have pushed the default policy and a blank policy but i still cant get a new it policy operational. Wiping their blackberrys is the very last option. Are they any other ways of setting the new policy???
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Old 01-14-2008, 11:04 AM   #2 (permalink)
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I don't believe that there is any other option. If pushing the policy down and it doesn't take I think you will need to do a wipe.
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Old 01-14-2008, 11:10 AM   #3 (permalink)
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oh ok..for future posts let me be a bit more clear. its not bes, it actually blackberry professional. I am downloading the desktop manager now so i can do a backup in case the "wipe" is my only option..
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Old 01-14-2008, 11:19 AM   #4 (permalink)
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Originally Posted by jaybrown View Post
oh ok..for future posts let me be a bit more clear. its not bes, it actually blackberry professional. I am downloading the desktop manager now so i can do a backup in case the "wipe" is my only option..
Not sure how wiping the device will help as that only removes application data and not the policy.
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Old 01-14-2008, 11:24 AM   #5 (permalink)
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ok.well thats good to know. Is there a way to remove the policy??
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Old 01-14-2008, 11:51 AM   #6 (permalink)
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Originally Posted by jaybrown View Post
ok.well thats good to know. Is there a way to remove the policy??
Activate the device on a BES

If a device that was previously on a BES/Domain belonging to companya.com has been removed and you're trying to re-activatione on a domain belonging to companyb.com then Company B's IT policy should over-write, the current policy. I do this all the time on our loaner units the come back with a 'lock-down' policy enabled and I want to get it removed.

However it's definately 'best practice' to do a han-held wipe prior to activating on a different BES.
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Old 01-14-2008, 11:58 AM   #7 (permalink)
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Default Yes, there is a way..check this out

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Old 01-14-2008, 12:10 PM   #8 (permalink)
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ok.well thats good to know. Is there a way to remove the policy??
Remove IT Policy
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