01-15-2008, 07:05 PM
Join Date: Jan 2008
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| | Bizarre duplication issue
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Hello. I just started at a new job and the CEO handed me his Blackberry and asked me to troubleshoot an issue with it. I've never used a BB before so did some searches but was unable to get an answer to this specific issue:
He gets duplicates of an original email every time he forwards that email from his Outlook to another recipient. He doesn't get the forwarded email sent to his BB, just another copy of the original.
Wireless reconciliation is set to "on" and delete to "prompt" (although he never deletes anything off either the BB or his email).
We're using Exchange server for email, and are using BIS not BES.