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Old 01-18-2008, 12:02 PM   #1 (permalink)
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Default RIM Provisioning After Number Port

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Hello BB Gurus ,

I am a noob to BB world coming from WM. Got a curve 8320 with service from T-Mobile USA. Had set up email thru BIS and push email was working fine with tmo.blackberry.net account . Requested a Number port in to my new account after 2 days of service. After the port completed, I received an email saying Blackberry registration complete. But since then am not able to receive/ send or setup email thru BIS.Is there anything else that I need to do to get the BIS working for me again after the number port. I thought BIS was always associated with the PIN rather than the number on the SIM as far as RIM is considered.

Thanks in advance for your help and guidance.

Last edited by two2tango : 01-18-2008 at 12:04 PM.
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Old 01-18-2008, 12:08 PM   #2 (permalink)
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Try sending your service books via BIS.
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Old 01-18-2008, 12:12 PM   #3 (permalink)
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Not able to get to T-Mo BIS page even to resend the service books. I called the CSR and requested them to be resend. Not sure how to check though if I received it ?
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Old 01-18-2008, 12:44 PM   #4 (permalink)
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Sorry, misread that part.

See if any of these steps will help. My Email Stopped Arriving - BlackBerryFAQ.com
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