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Old 01-18-2008, 05:40 PM   #1 (permalink)
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Question Sync PST - some folders are not displayed on the BB

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Hello everyone,

One of my users has the following problem:
He setup one pst file to synchronise with his BB - no problems here. However, one of the folders is not displayed on the BB.
To make things clear imagine the following structure in the pst;

PST
---folder_1
-----subfolder_1a
-----subfolder_1b
---folder_2
-----subfolder_2a
-----subfolder_2b
---folder_3
-----subfolder_3a
-----subfolder_3b

What happens is, he synchronises but folder_2 is not displayed on the BB, all others are fine (user has at least 100 subfolders, don't remember now the pst file size but will check).
I've looked in blackberry.com's knowledge base and in forums bu haven't been able to find a solution.

Is there a recommended size limitation for the pst you sync with BB?Can the problem lie here?

Thanks,
David
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