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Old 01-19-2008, 05:50 PM   #1 (permalink)
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Default Yahoo! GO screen frozen

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I have a BB 8703E that has the Y! GO screen frozen & Tech.Support did not know how to resolve this. I've already attempted re-booting, looked through FAQ's here & the store for my carrier where I bought this device (Verizon) doesn't know what to do either otherthan to tell me to call Tech Sup which I've done. Any advice?
Thanks..
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Old 01-19-2008, 06:11 PM   #2 (permalink)
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Attempted rebooting? Simply remove the battery from the device when it lockes up, hold for 30 seconds, replace and reboot.

Done.
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Old 01-20-2008, 09:23 PM   #3 (permalink)
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I had this happen to my 8830. I had to reboot< it was still frozen< so I went to the home screen. I uninstalled Yahoo Go, and re-installed it.
Haven't had the probvlem since.
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Old 01-21-2008, 06:01 AM   #4 (permalink)
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Yup reboot Y.GO can resolve the issue but not necessarily!! try to install old version and check if its working and ask for update this can also help.
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Old 01-22-2008, 01:33 AM   #5 (permalink)
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THANK YOU ALL!! The procedure of un-installing Yahoo! GO, then re-installing the program cleared up the problem of having that screen frozen.
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