BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 01-20-2008, 04:42 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Jul 2007
Model: 8100
Carrier: ATT
Posts: 29
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Blackberry Sychronization Fails - Error Communicating with Device

Please Login to Remove!

I used to be able to synchronize fine using:

Blackberry Pearl w/0S
Desktop Manager 4.3
Outlook 2007
Host Exchange and BES

The problem started while I was troubleshooting the inability to reply to emails sent to me on my BBerry. The instructions to fix it that I found online had me generate a new encryption key ( cause of problem? ) , and then wipe and reactivate the BBerry.

Now I can reply to emails, but when I try to synchronize the BBerry, I get "sychronization failed Error while communicating with handheld device. Please reconnect and try again." several times and then the sync window closes. I've verified that no data is syncing ( including add-ins ).

Any ideas on how I can fix this?
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.