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Old 10-08-2004, 12:06 PM   #1 (permalink)
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Default Can you concurrently sync BWC mail and BES mail?

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I am using both on my new 7100T, and BES wireless sync works just fine but BWC only synchs one-way. Specifically, deleting mail from the BWC will delete it from my BB, but deleting from the BB has no effect on the BWC mailbox. As this is my first experience using BWC I am wondering if this is "normal" behavior, or if there are limitations with having both services concurrently running.
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Old 10-08-2004, 01:01 PM   #2 (permalink)
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Yes, if BWC works, and if BES works, you can have both working on the same BlackBerry.

The question is, did deleting work on BWC before you add to BES? Wireless reconcilation may be turned off. If you don't know, then I would make the assumption that it is not the BES affecting things, but some BWC configuration.

I use BWC one-way, but there's now some wireless reconcilation capability. Try configuring your BWC options by logging into your carrier's BWC website, and enabling wireless delete.
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Old 10-08-2004, 01:30 PM   #3 (permalink)
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I was using BES before BWC, so I can't really answer your first question. I tried all the various BWC options, including wireless delete, but that didn't seem to have any effect. Having just one-way sync for BWC isn't all that bad, but it would be nice to have full two-way for both BWC and BES.
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Old 10-08-2004, 02:39 PM   #4 (permalink)
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betabob,

You may wish to check your Options in your inbox to verify what your settings are for wireless reconciliation and delete.

You can get there by clicking the thumbwheel in your inbox and scrolling down to options.

Let us know if you have delete set for both mailbox and handheld as well as if you have Wireless Reconcile as On.

You may also wish to try a reconcile now while in the inbox.
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Old 10-08-2004, 04:51 PM   #5 (permalink)
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Yes, I have all of these set correctly. Again, everything works as expected on the BES side, but I am only getting one-way sync on BWC. If anyone out there has used both and can two-way sync with both services I would be very interested in knowing!
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Old 10-08-2004, 05:19 PM   #6 (permalink)
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I use both BWC and BES. I found that when I slected "Reconcile Now" from the inbox menu, the test email on my BWC was deleted. It was not deleted before I manually called for a reconciliation.

Hope this helps.
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