BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-21-2008, 07:39 AM   #1 (permalink)
New Member
 
Join Date: Jan 2008
Model: 8700
PIN: N/A
Carrier: Vodaphone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Cannot Sync Contacts Wirelessly (8700) on BES

Please Login to Remove!

Hi, Using the 4.3 version on Desktop Manager d/l the other day, with a BES 4.1.2.25 Server.

I cannot sync Contacts, MemoPad or Tasks wirelessly, it does not give the option for Blackberry Wireless Sync in the Desktop Manager. It only shows Microsoft Outlook, Lotus Notes, Novell groupwise etc.


It does however display it for the Calender so that works fine.


Any ideas why.,

Cheers
Offline  
Old 01-23-2008, 04:21 AM   #2 (permalink)
Knows Where the Search Button Is
 
Mogsy's Avatar
 
Join Date: May 2006
Location: Scotland
Model: 9000
OS: 4.6.0.162
PIN: 25632EB1
Carrier: Vodafone
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i had a few unruly handsets whose contacts on Outlook didn't match what the handset had. Easy way to do it is disable the wireless synch on the BES for that users account/mailbox, then do the same on the handset via the options menu under Contacts.

then connect to desktop run the manager and reconfigure the synch options for contacts so it allows it to be done by Outlook and not wireless.

Synch all, and it should fix the missing contacts -- when finished, reverse everything.

__________________
Desktop Manager 4.7.050
BES 5.0 mr1 Server with Exchange 2k3/Outlook 2007
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.