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Old 01-22-2008, 11:02 AM   #1 (permalink)
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I have a curve user that is getting duped messages - if i send him an email from an external account, he gets the original email and then also gets what appears to be a SMS copy of that message. If I send this same user a email from the inside, he only gets the email message.

I have a few curve users (as well as pearl users) and none of them have this problem. I've wiped his phone in desperation but the problem persists.

Any help would be greatly appreciated.

Thanks,

Michael
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Old 01-22-2008, 06:53 PM   #2 (permalink)
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I should also mention that I'm running the latest version of BES.

Thanks in advance,

Michael
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Old 01-22-2008, 07:04 PM   #3 (permalink)
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Are you sure the user doesn't have any forwarding rules?
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Exchange 2007/BES 5.0.2 MR2
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Old 01-24-2008, 10:33 AM   #4 (permalink)
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I disabled all rules the user had configured and I still had the same issue with the duplicate messages. Any other ideas?

Thanks,

Michael
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Old 01-25-2008, 10:44 AM   #5 (permalink)
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I am having the same issues, BUT, I am on a BIS.

I get the original email on my desktop and handheld;

I reply ON MY DESKTOP, to the recipient,

I get the original RESENT to my handheld
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