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Old 07-09-2005, 01:53 PM   #21 (permalink)
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haha telus customer service is rated #1 in North America, Bells coverage is very good, but there are holes in it becuase they have to use TELUS towers and telus wont give them certain towers,lol. I agree with your statement about losing to bell, i hope it opens there eyes
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Old 07-09-2005, 01:55 PM   #22 (permalink)
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Damn, the most expensive plan is now $90/mo + $5/mo setup fee + $5/mo data network fee + $10/mo routing fee + $6.95/mo system access fee + $7/mo extended evening hours fee (b/c 350 mins anytime + after 9:00 PM is just a rip-off).. that leaves you with $123.95/mo for an f'n phone and email... My lord!

My suggestion is to leave this company and show them that they cannot strong-arm you all.
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Old 07-09-2005, 02:03 PM   #23 (permalink)
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Quote:
Originally Posted by jibi
look up your facts a bit more closely...
sorry for got to enter the word, contract,lol
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Old 07-09-2005, 02:12 PM   #24 (permalink)
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The Monthly Email Routing Charge applies to all new BlackBerry Wireless Handheld™ activations after October 1, 2005. It also applies to existing BlackBerry Wireless Handheld™ accounts on month-to-month service, starting with their October invoice.
So I have a question. I have a Voice plan plus seperate blackberry data plan right now (see my previous post). If I were to switch to one of the combined blackberry/voice packages in order to get more phone minutes, does that mean I count as a new blackberry activation, and have the email routing charge? I'm on a 3 year contract.

Last edited by ck99a : 07-09-2005 at 02:14 PM.
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Old 07-09-2005, 02:24 PM   #25 (permalink)
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Quote:
Originally Posted by jibi
If they advertise as "Unlimited", by no definition of the word does it matter if they put a superscript notation with the fine print reading the above statement and it still be considered legal (atleast in the states). If I were some of you, and this goes for Rogers customers as well, I'd look into a class-action lawsuit against the two providers. False advertising and purposeful misrepresentation are very illegal business acts in the United States, so I'm guessing the laws are very similar in Canada.

Atleast one of you customers would have to be a lawyer or know a lawyer who wouldn't mind putting some time into a fairly simple case of purposeful misrepresentation of pricing structures.

ha, you obviously have never seen the outcome when someone tries to go up against TELUS, with 7 billion, yes I said Billion dollars at there disposal, they have some money to spend on legal defence teams,lol. But by all means I encourage you to try
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Old 07-09-2005, 02:25 PM   #26 (permalink)
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Quote:
Originally Posted by ck99a
So I have a question. I have a Voice plan plus seperate blackberry data plan right now (see my previous post). If I were to switch to one of the combined blackberry/voice packages in order to get more phone minutes, does that mean I count as a new blackberry activation, and have the email routing charge? I'm on a 3 year contract.

yes and no, its considered a rate plan change and you will be charged for the new fee,but your not considered a new blackberry client
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Old 07-09-2005, 02:33 PM   #27 (permalink)
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Originally Posted by acidcomplex
yes and no, its considered a rate plan change and you will be charged for the new fee,but your not considered a new blackberry client
So I would becharged this new $10/month bogus fee. That sucks

I'm currently on the $20 telus to telus voice plan and the $60 unlimited blackberry data plan. What if I were to simply change my phone plan to a higher one, say the Work 45, and leave the blackberry data plan unchanged? I personally don't think that I'd be charged the new fee, but knowing Telus, I could be wrong. what do you think?
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Old 07-09-2005, 02:36 PM   #28 (permalink)
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Quote:
Originally Posted by jibi
If they advertise as "Unlimited", by no definition of the word does it matter if they put a superscript notation with the fine print reading the above statement and it still be considered legal (atleast in the states). If I were some of you, and this goes for Rogers customers as well, I'd look into a class-action lawsuit against the two providers. False advertising and purposeful misrepresentation are very illegal business acts in the United States, so I'm guessing the laws are very similar in Canada.

Atleast one of you customers would have to be a lawyer or know a lawyer who wouldn't mind putting some time into a fairly simple case of purposeful misrepresentation of pricing structures.
Didn't someone try this against Sympatico when they implimented bandwidth usage caps on their "unlimited" broadband internet?
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Old 07-09-2005, 02:37 PM   #29 (permalink)
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Quote:
Originally Posted by ck99a
So I would becharged this new $10/month bogus fee. That sucks

I'm currently on the $20 telus to telus voice plan and the $60 unlimited blackberry data plan. What if I were to simply change my phone plan to a higher one, say the Work 45, and leave the blackberry data plan unchanged? I personally don't think that I'd be charged the new fee, but knowing Telus, I could be wrong. what do you think?

if you just changed your voice plan and left the data plan alone you should be safe, or just change it before October when the new price takes effect
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Old 07-09-2005, 02:54 PM   #30 (permalink)
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It honestly doesn't matter how much a company makes. Assuming there are laws in place to protect consumers, then a company with a lot of money does not supercede the law.

If no one knows a lawyer or is a layer, then try and contact the Canada Consumer Protection Agency to see if they can possibly look into this matter. If I lived in Canada and was affected by this change in policy, I would contact them myself.

And FYI, there is a precedence in Canadian courts for providers making claims of unlimited services.

Also, here's some good reading concerning your laws up there.

http://www.competitionbureau.gc.ca/i...emID=1312&lg=e

Simply put, if their limit is 50MB, then put 50MB. If its 25MB, then put 25MB. If its 5MB, then put 5MB. If its unlimited, then put unlimited. A does not equal B, and apples are definitely not oranges. And if they don't understand simple mathematics, then ask to use the Telus CEO's wife as your own since he doesn't seem to have a problem with one thing equaling another that isn't.
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Old 07-09-2005, 03:23 PM   #31 (permalink)
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agreed, but if you go to google and type in telus and courts you will indeed see that TELUS is above the law in many situations,lol, sorry as it may seem
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Old 07-20-2005, 09:56 PM   #32 (permalink)
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I just got my Blackberry today on Telus.... switched from a Kyocera 7135 and got my 7250 for only $150 (I still had 18 months left on my contract)

I got the "unlimited" plan for only $40 a month as I am a High Usage Customer. This is my question though.... how many emails would I have to send/receive to get to 50Mb???

Just wondering?
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Old 07-20-2005, 10:02 PM   #33 (permalink)
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Roughly 300-400 for every 1MB messages don't consume allot of data SMS, IM and browsing are the real killers...
Quote:
Originally Posted by CanuckMakem
I just got my Blackberry today on Telus.... switched from a Kyocera 7135 and got my 7250 for only $150 (I still had 18 months left on my contract)

I got the "unlimited" plan for only $40 a month as I am a High Usage Customer. This is my question though.... how many emails would I have to send/receive to get to 50Mb???

Just wondering?
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Old 07-20-2005, 10:05 PM   #34 (permalink)
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Ok... figured as much. I'll be browsing a little but not using IM.
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