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Old 01-31-2008, 01:03 PM   #1 (permalink)
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Default Delete "On Mailbox & Handheld" option gone

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I have an account setup using BIS that used to offer me the option to delete "On Mailbox & Handheld" but this has since disappeared (leaving only delete). (Incidentally, I also noticed my messages from this account disappear at the end of the day.) Is there anything I can do to get this feature back? It was really handy for deleting spam and messages I don't need to read when I get back to my desk.
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Old 01-31-2008, 01:07 PM   #2 (permalink)
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Try resending the service books. If that doesn't work, pull the battery with the device powered on.
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Old 01-31-2008, 01:37 PM   #3 (permalink)
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Messages>menu>options>Email Reconciliation>Select the account in question
Delete on: (Prompt)
Wireless Reconcile: (ON)
On Conflict (Mailbox Wins)

Good Luck!

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Old 01-31-2008, 01:47 PM   #4 (permalink)
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Quote:
Originally Posted by Thatzmister2u View Post
Messages>menu>options>Email Reconciliation>Select the account in question
Delete on: (Prompt)
Wireless Reconcile: (ON)
On Conflict (Mailbox Wins)

Good Luck!

E-
Good thinking, I was assuming he meant the option within that screen was missing. I see where you are coming from
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Old 01-31-2008, 02:14 PM   #5 (permalink)
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Quote:
Originally Posted by Thatzmister2u View Post
Messages>menu>options>Email Reconciliation>Select the account in question
Delete on: (Prompt)
Wireless Reconcile: (ON)
On Conflict (Mailbox Wins)
This worked great, Thank you. I had "On Conflict" already set to: Mailbox Wins, is this why my messages were deleting throughout the day?
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