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Old 01-31-2008, 06:02 PM   #1 (permalink)
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Please can someone tell me how to uninstall DTM?

Done all the usual uninstall tasks, deleted everything on the system that relates to this program but after restarting/rebooting the box comes up at start up asking if I want to uninstall, then gets stuck just when you think its going to work and an error message comes up.

Can't reinstall/repair or upgrade, can't do anything with it.

Anyone any ideas please?
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Old 01-31-2008, 09:16 PM   #2 (permalink)
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Try using the Windows Installer Clean Up utility.

Description of the Windows Installer CleanUp Utility

After it's installed, run it (shortcut should be on your Start menu). The utility will display a list of programs installed through Windows Installer. If you find any entries for Blackberry and/or Rim in the "Installed Products" listing, select it/them, then hit "Remove" and let the cleanup utility do its thing.

If that doesn't help, you might try Total Uninstall. It's not free but it has a 30day trial. I haven't used it myself, but I know some people that recommend it.

Total Uninstall Software - advanced uninstaller, alternative to Windows Add Remove Programs
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Old 01-31-2008, 09:45 PM   #3 (permalink)
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Cool Daphne, thanks. I need to look at that also.

Read this too:
How to Perform a Clean Uninstall/Reinstall of BlackBerry Desktop Software
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Old 01-31-2008, 09:57 PM   #4 (permalink)
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I had forgotten about that thread.
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Old 02-01-2008, 04:56 PM   #5 (permalink)
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Daphne, thank you so much for the link, it worked after days of trying with lots of other ideas. I can't believe its gone now, just need to down load an application again so i can starting using my BB properly.
Thanks again
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Old 02-01-2008, 11:27 PM   #6 (permalink)
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Glad it worked for you!
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