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Old 02-01-2008, 10:42 AM   #1 (permalink)
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pearl on att and bes, we have 45 users and only happening with one person.

his bb will only "keep" 10 message in bb inbox at a time. when a new email arrives in his inbox and bb, the last message drops off the bb. yet there are plenty of items in his outlook inbox.

any ideas, i'm bumfazzled!
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Old 02-01-2008, 10:51 AM   #2 (permalink)
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Sounds like a memory issue. how much memory does the use have as available?
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Old 02-01-2008, 11:07 AM   #3 (permalink)
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Post the number you have under Options >Status >"File Free."

Then pull the battery and let us know that number too.

Then read through the following:

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ.com

How do I free up memory on my device? - BlackBerryFAQ.com

Additional information on memory leaks on the 8100 - BlackBerryFAQ.com

and last but not least:

http://www.blackberryforums.com/gene...ax-memory.html
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