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poisondani 02-10-2008 05:53 PM

need help
 
i have a blackberry 8100 ...i erease everything from him..but i cant instal the software...i had downloaded the software and the desktop manager...after i installed them...i coudnt connect the blacberry with the desktop maneger...told DISCONECTED...but windows...saw the blakberry when i pugged the cable....i give the application loader...give there next ..next..all stepts needed...but when he need to connect to boot ROM ...apears after some cliking ..sounds like conect and disconect...aperas an error ..and tell me is unable to do this operation...please help me...i`m new in ...and i really need someone help...best regards!!!

juwaack68 02-10-2008 06:25 PM

I have deleted all 7 of your other posts and moved this post to this new thread. Please do not continue to post new threads for this issue.

juwaack68 02-10-2008 06:32 PM

Let's start at the beginning.

- What version of Desktop Manager did you install on your PC? v4.2 or v4.3?

- When you downloaded the Blackberry OS, did you also install it on your PC?

- Which Blackberry OS did you download/install?

poisondani 02-10-2008 06:35 PM

re
 
te version is version of Desktop Manager v4.2 ...and i had installed the software Rogers software...i had deleted the VENDOR...but nothing
and i`m from Romania...Orange

poisondani 02-10-2008 06:48 PM

if someone is here to reply me
 
is there anybody here to help me ?...i mean..i`m allown here?..

d_fisher 02-10-2008 06:53 PM

Quote:

Originally Posted by poisondani (Post 829975)
is there anybody here to help me ?...i mean..i`m allown here?..

Julie is trying to assist you. But it is bad form to post the same question seven times plus senting countless PMs.

poisondani 02-10-2008 06:56 PM

sorry
 
i know and im very very sorry...i dosent know..i`m new here..i know this isnt a scuse...but i dosent know
please help me if u can

d_fisher 02-10-2008 06:56 PM

Quote:

Originally Posted by poisondani (Post 829911)
..sounds like conect and disconect...aperas an error ..and tell me is unable to do this operation...please help me!!!

What error are you getting?

juwaack68 02-10-2008 06:57 PM

Quote:

Originally Posted by poisondani (Post 829911)
aperas an error ..and tell me is unable to do this operation...please help me...i`m new in ...and i really need someone help...best regards!!!

What is the exact error are you seeing when the upgrade process is completed?

poisondani 02-10-2008 06:58 PM

a circle with 507 ...

juwaack68 02-10-2008 06:58 PM

Quote:

Originally Posted by d_fisher (Post 829987)
What error are you getting?

Great minds think alike ;-)

poisondani 02-10-2008 07:01 PM

this
 
Unspecified error encountered [A:0x00000001]

poisondani 02-10-2008 07:02 PM

when i try to update....i can here some sounds..like connecting and disconecting.....cant connect to boot ROM...and then give me that error

juwaack68 02-10-2008 07:03 PM

Quote:

Originally Posted by poisondani (Post 829990)
a circle with 507 ...

This means the operating system is absent from your Blackberry.

- Did you download AND install the Rogers OS on your PC?

- When you connect your Blackberry to your PC, does the bottom of the Desktop Manager window show 'Connected' and show your Blackberry PIN number anywhere?

poisondani 02-10-2008 07:05 PM

dont show connected...but when i want to update...show me the number of PIN...

poisondani 02-10-2008 07:06 PM

it is a problem Windows Vista ?..i have this OS on my machine...

juwaack68 02-10-2008 07:08 PM

Ok, that's good. Let me make sure you're following the steps:

You connect to Desktop Manager and then double click the Application Loader icon in the Desktop Manager window - correct?

At that time, it confirms your PIN number in a new window - correct?

A new window opens showing all of the applications that can be installed on your Blackberry - a list with boxes that you can check and uncheck - correct?

d_fisher 02-10-2008 07:08 PM

It should work fine with Vista. Just make sure that when you installed the software on the PC you right clicked and selected Run As Administrator.

juwaack68 02-10-2008 07:08 PM

Quote:

Originally Posted by poisondani (Post 830001)
it is a problem Windows Vista ?..i have this OS on my machine...

I have heard that Vista can cause problems, but I do not use Vista so I do not know for sure.

poisondani 02-10-2008 07:11 PM

i dont know is a problem ..to run as administrator...i had deactivated UAC and dont bug me...with administrator things...
And yes juwaack68 .appears exactlly what u said


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