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Old 02-10-2008, 08:41 PM   #1 (permalink)
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Default Outlook Does Not Show Up As Option to Sync With in DM4.3

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I have seen a ton of people complain about this issue, but I have seen no resolution.

I had to uninstall and re-install 4.3 to fix my Roxio Media manager, which now works, but upon re-install, I could not sync with my Outlook 2007! When I hit configure, all I see are Yahoo! and ASCII something!

grrr! Help someone!
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Old 02-11-2008, 01:46 PM   #2 (permalink)
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Try deleting and recreating your Outlook profile.
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Old 02-11-2008, 02:58 PM   #3 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

And post back with an update after you do. (I too have seen this question asked a bunch in the past couple weeks and so far this is the first suggestion I noticed. It will make several people happy to see the solution, I think.)
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Old 02-12-2008, 03:36 PM   #4 (permalink)
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No go on the new profile.

I fixed this problem before, somehow, and of course can't remember.

I think I may have had to completely uninstall 4.3, re-install 4.2 SP2, set up sync accounts, and then run an upgrade.

I'm going to try this. I'll let you know how it goes.

What a PitA!
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Old 02-17-2008, 11:21 AM   #5 (permalink)
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Nothing that I did really worked, so I've given up on 4.3 and am now back to 4.2. Short of some interface changes, I can't really see much of a difference.

For anyone who is having this issue, I recommended uninstalling 4.3 and going into Program Files / Common Files and deleting the Research In Motion and Roxio folders and installing a clean copy of 4.2 SP2.

BTW -- I'm running Visa on my machine, not sure if people are experiencing the same issues with XP.

Good luck!

Steve
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Old 02-17-2008, 11:25 AM   #6 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Thanks for the update. Ver 4.3 is working for other based on posts here on BBF but I also see why 4.2 SP2 is recommended, because of experiences like yours.
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Old 02-17-2008, 08:58 PM   #7 (permalink)
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My experience is the same - I have to use 4.2SP2 for my outlook2003 to show up.

this is a bug with 4.3 that they have to fix fast.
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