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Old 07-09-2005, 03:00 PM   #1 (permalink)
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Default BES - SRP Problem

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Hi all,

I have got a little problem. I during migration from exchange 2000 to 2003 and AD 2000 to 2003, I decided to reinstall my BlackBerry Server on a MS Virtual Server. But it lokks like this was not a good idea.

My old Blackberry-Server (3.6.3) was running on an physical machine, my now BB-Server is running on an Ms VirtualMachine running on a MS Virtual Server. The old name of the bb-Server was "SKABLACK", and the name of the new Server is "SKAVBLACK". When I finished installing and configurating the new BEServer (3.6.5) I keep getting the message in BlackBerry Server Enterprise Manager "SRP status: Disconnected".

Could it be, that the SRP-Keys are associated with the old BlackBerry Server? Or how can I get rid of this problem? Anyone here how have got an idea?

If you need further informations, please let ma know it.

Old 07-09-2005, 03:10 PM   #2 (permalink)
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Were they ever running at the same time? If so, then contact RIM to have the SRP status cleared.

For the sake of your users, I would rename the instance name to the same thing as the old one (SKABLACK). This way, they do not have to recradle their handhelds.

To add, there is a BES Admins sub-forum on here, so all BES-related questions should go there. Just look on the main forum listing page and its towards the middle/bottom.
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