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Old 02-11-2008, 04:26 PM   #41 (permalink)
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I think those guys at dataoutages.com did this just to test their new data outage tracker website:

Data outage reporter
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Old 02-11-2008, 04:28 PM   #42 (permalink)
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I'm down in San Francisco...what is going on????
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Old 02-11-2008, 04:29 PM   #43 (permalink)
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Strangely enough when I check the SRP connection it shows successfull, but most people are seeing this in the log files (either by right clicking my computer || Manager || Event viewer and looking at the application logs, or looking in the log files where-ever yours are stored..)
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Old 02-11-2008, 04:29 PM   #44 (permalink)
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Everything down here. Washington DC, same time frame as everyone else.
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Old 02-11-2008, 04:29 PM   #45 (permalink)
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Interesting that once the outage hit no one's submitted! .. all on the phone to t-support. do do doo DAA DAA

On the BES manager click on the server configuration tab it will show SRP status .. likely you will see Connected like all of us ..

connected to the NOC but it's not home right now ..

do do doo DAA DAA
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Old 02-11-2008, 04:30 PM   #46 (permalink)
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it was perfect timing that it all went down right when i was trying to add a new user and it didn't work, maybe it was something i did.

sorry everybody
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Old 02-11-2008, 04:30 PM   #47 (permalink)
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Just got of the phone with TSupport. Their answers were...

Yes, it's broken
No, we don't know when it will be fixed.

They were a lot of help.
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Old 02-11-2008, 04:31 PM   #48 (permalink)
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I can't even get through T-Support. Their number is not dialing!
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Old 02-11-2008, 04:31 PM   #49 (permalink)
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Quote:
Originally Posted by gmm1tb View Post
Just got of the phone with TSupport. Their answers were...

Yes, it's broken
No, we don't know when it will be fixed.

They were a lot of help.
NICE
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Old 02-11-2008, 04:31 PM   #50 (permalink)
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Quote:
Originally Posted by mreynaga View Post
it was perfect timing that it all went down right when i was trying to add a new user and it didn't work, maybe it was something i did.

sorry everybody
uh huh, are you brave enough to post your email address or phone on here?
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Old 02-11-2008, 04:32 PM   #51 (permalink)
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Quote:
Originally Posted by mahoward View Post
I think those guys at dataoutages.com did this just to test their new data outage tracker website:

Data outage reporter
Dawg suggested we just yanked the plug to the RIM Network to test it.
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Old 02-11-2008, 04:33 PM   #52 (permalink)
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Current hold time: 00:40:30. This music is awful..... oops, 00:41:00....
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Old 02-11-2008, 04:34 PM   #53 (permalink)
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What interesting is if you recycle the BES services it drops and connects right away .. also on the config applet / router tab the TEST NETWORK CONNECTION works with no issues.

All carriers effected?

I've confirmed AT&T, Verizon not working
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Old 02-11-2008, 04:35 PM   #54 (permalink)
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Quote:
Originally Posted by JSanders View Post
uh huh, are you brave enough to post your email address or phone on here?
i was going to run and hide from the people i work with you think i want all of you after me as well?

Mexico is nice this time of year right?
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Old 02-11-2008, 04:36 PM   #55 (permalink)
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Quote:
Originally Posted by mreynaga View Post
thank god, this is the first time i have administered a BES and when they all stopped working i was going to run and hide in the bathroom.

how do i check the status of the SRP connection? (i know it is a noob question)
In BlackBerry Manager, click on Servers. It'll list SRP status for all your BES.
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Old 02-11-2008, 04:37 PM   #56 (permalink)
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You need to hide somewhere that there is no Blackberry!
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Old 02-11-2008, 04:38 PM   #57 (permalink)
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I think I may as well go home...there isn't anything I can do about it from work, and I can reboot my servers (if necessary) from home......

Thanks for update, Mr. Edmunds!
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Old 02-11-2008, 04:39 PM   #58 (permalink)
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What are these acronyms?
EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours
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Old 02-11-2008, 04:39 PM   #59 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
I think I may as well go home...there isn't anything I can do about it from work, and I can reboot my servers (if necessary) from home......

Thanks for update, Mr. Edmunds!
NP - the 50% effected thing is slightly funny considering the only users now who can receive are the WiFi users....
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Old 02-11-2008, 03:40 PM   #60 (permalink)
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Quote:
Originally Posted by jletendre View Post
What interesting is if you recycle the BES services it drops and connects right away .. also on the config applet / router tab the TEST NETWORK CONNECTION works with no issues.

All carriers effected?

I've confirmed AT&T, Verizon not working
It seems not to be a carrier issue.
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