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Old 02-12-2008, 08:29 AM   #1 (permalink)
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Smile Enterprise Server & Redirector Conflicts?

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Before we had BB Enterprise server installed, some of us here installed the BB Redirector software on our desktop and we had also earlier installed BB Internet. Now that we have Enterprise server, should the other two be uninstalled? The reason that I ask is I cannot send any message using my corporate email account "from my email address at work" I can only send from the VZW Blackberry account which violates our I.T. policy.

If I uninstalled the desktop redirector (unstall my work email only) and remove the BB Internet, does anyone know if I could now send and receive email that would display my work email address in the "from" email address?

thanks for anyone who could help me figure it out.
Old 02-12-2008, 08:32 AM   #2 (permalink)
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Uninstall Desktop Manager, and then reinstall with the BES selection (not redirector). Ask your IT group to resend the BlackBerry Service Books from the BES to your handheld.

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