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New Member
Posts: 14
Join Date: Nov 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
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Another outage? 02/12 -
02-12-2008, 03:26 PM
Is anyone else experiencing an outage?
I cant connect to any of my data services..
It just started about 30 minutes ago.
I'm in Southern California.
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BBF Moderator
Posts: 5,837
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
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02-12-2008, 03:27 PM
Nor Cal AT&T I am fine. Did you try a battery pull by chance?
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BBF Moderator
Posts: 37,534
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-12-2008, 03:31 PM
All is well here, AT&T, BIS, Birmingham.
I knew someone would cry wolf.
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New Member
Posts: 14
Join Date: Nov 2007
Model: 8320
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02-12-2008, 03:31 PM
yup.
Ill try again just in case..
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BlackBerry Extraordinaire
Posts: 1,065
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
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02-12-2008, 03:32 PM
NOTHING has come across the Outage List and everything is good here on the BES and I'm getting slammed with BIS emails.
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Retired BlackBerryForums.com Moderator
Posts: 20,565
Join Date: Aug 2004
Model: 8900
Carrier: T-Mobile
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02-12-2008, 03:34 PM
I can't believe it's the first one!
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New Member
Posts: 14
Join Date: Nov 2007
Model: 8320
PIN: N/A
Carrier: T-Mobile
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02-12-2008, 03:38 PM
Second battery pull did nothing =(
Maybe its T-mo specific?
eh, I shouldnt be doing this at work anyway..
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
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02-12-2008, 03:39 PM
what does it say in the top right corner for network coverage?
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New Member
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BREAKING NEWS! RIM BlackBerry Outage -
02-12-2008, 03:40 PM
RIM is currently experiencing an issue that is causing approximately 50% of BlackBerry customers to be without service. This outage is affecting all carriers.
RIM is working diligently to resolve the issue, and there is no ETA for when connections will be restored at this time.

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BBF Spam Killer Moderator
Posts: 6,313
Join Date: May 2007
Location: on a sunny beach
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OS: 4.7.1.40
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Carrier: Verizon - It's the Network
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02-12-2008, 03:41 PM
Posted here, which is an unusual thing for SANS to post.
SANS Internet Storm Center; Cooperative Network Security Community - Internet Security - isc
Quote:
RIM Blackberry outage
Published: 2008-02-12,
Last Updated: 2008-02-12 00:16:47 UTC
by Stephen Hall (Version: 1)
A number of readers have contacted us about the current RIM Blackberry outage. It would appear that this is affecting a large number of Blackberry users in the US. Although this is not a security posting, we do understand that a lot of security and system admin staff are attached to their Blackberry so its time to hold together fellow admins until the e-mails start flowing.
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I'm not having any problem, however.
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Retired BBF Moderator
Posts: 10,161
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02-12-2008, 03:41 PM
that cannot be right. 40 blackberries in my house, you would think 1 has an issue, or someone would have reported it on DataOutages.com Where did you get this info? also welcome to the forums. a second outage in as many days would be devastating
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New Member
Posts: 14
Join Date: Nov 2007
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02-12-2008, 03:43 PM
Its an uppercase EDGE, Im also on my WiFi connection.
*shrug* it cuts out temporarily..oh well.
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Retired BlackBerryForums.com Moderator
Posts: 20,565
Join Date: Aug 2004
Model: 8900
Carrier: T-Mobile
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02-12-2008, 03:44 PM
Over 1000 in the US. BES' all over. No complaints.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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02-12-2008, 03:44 PM
hmm, no issues in DC. Let me call a buddy in LA and another in Pheonix and lets see how they are doing.
Blackberry support center doesnt have any outage reports
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BlackBerry Extraordinaire
Posts: 1,065
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
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02-12-2008, 03:45 PM
Well damn, if there's another outage then post it to the list!!!
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
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02-12-2008, 03:48 PM
Co-Workers in the Southwest US have no had any issues, nor have any of the stores they support. Try placing a call to your carrier and see what they have to say
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New Member
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02-12-2008, 03:50 PM
Quote:
Originally Posted by audit
Well damn, if there's another outage then post it to the list!!!
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Lets not jump to conclusions now.
Thats why I came here first, to see what was up.
it might just be a temporary outage. As it sometimes connects, sometimes doesnt.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
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02-12-2008, 03:52 PM
it also could be a carrier issue. RIM support, RIM customer Serivce, and noone on DataOutages have reported anything. Try calling Tmobile. On the other hand you may be the first to report, but lets rule out Tmo first
Last edited by Sith_Apprentice : 02-12-2008 at 03:53 PM.
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BlackBerry Extraordinaire
Posts: 1,065
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
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02-12-2008, 03:53 PM
See the list isn't for just global or national outages, if someone is down in a certain state, country, city, carrier, then they post to see if others are having the same issue.
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BBF Moderator
Posts: 37,534
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02-12-2008, 03:53 PM
Quote:
Originally Posted by kpatyk
RIM is currently experiencing an issue that is causing approximately 50% of BlackBerry customers to be without service. This outage is affecting all carriers.
RIM is working diligently to resolve the issue, and there is no ETA for when connections will be restored at this time.

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Can you cite a source of this, or is this post supposedly a bad joke?
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
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02-12-2008, 03:54 PM
"Currently we are not experiencing any Outages" - Tsupport
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New Member
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02-12-2008, 03:54 PM
Quote:
Originally Posted by Sith_Apprentice
it also could be a carrier issue. RIM support, RIM customer Serivce, and noone on DataOutages have reported anything. Try calling Tmobile. On the other hand you may be the first to report, but lets rule out Tmo first
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Thanks Sith, I will =)
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New Member
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Join Date: Jan 2008
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02-12-2008, 04:20 PM
The only issue for us is Pending Emails. Like last time there was an outage RIM is sending them in batches so the service doesnt fail again. Right now i have a ton of pending messages on both of my servers and it email is coming into the blackberries anywhere from 10 to 30 minutes behind.
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Retired BBF Moderator
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02-12-2008, 04:23 PM
Quote:
Originally Posted by JSanders
Can you cite a source of this, or is this post supposedly a bad joke?
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They yanked it out of the email that was sent out yesterday...
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BBF Moderator
Posts: 37,534
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-12-2008, 04:24 PM
Yea, I am thinking so as well...
I have a feeling that airstrike post was from one of our former members.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
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02-12-2008, 04:25 PM
no issues with email here, both BIS and BES are working just fine. Also was just down at a congressmans office helping them out with getting to know their devices, and they would have been the first to jump down my throat if there was an issue.
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Knows Where the Search Button Is
Posts: 15
Join Date: Apr 2007
Location: Atlanta
Model: 8900
Carrier: T Mobile
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02-12-2008, 04:26 PM
No issues here in ATL.
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New Member
Posts: 14
Join Date: Nov 2007
Model: 8320
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02-12-2008, 04:38 PM
we can lock this now, since i dont think its a network issue..just my phone =(
its reset itself twice in the past half hour =(
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
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OS: 4.6.0.xxx
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02-12-2008, 04:40 PM
sorry to hear it is your phone, you can try to upgrade/downgrade the OS and see if that helps you. Follow the instructions in Main Page - BlackBerryFAQ.com if you need help. glad it isnt a network issue though
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Thumbs Must Hurt
Posts: 153
Join Date: Oct 2005
Model: 8820
Carrier: AT&T
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02-12-2008, 04:49 PM
My ![[email address]](http://www.blackberryforums.com/?emailimage=17524be2b9845a7a39adbd2dc09e56cf) email address is not working today at all. I called data support but they aren't sure what's causing the issue.
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Talking BlackBerry Encyclopedia
Posts: 258
Join Date: May 2007
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Carrier: Verizon
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02-12-2008, 03:55 PM
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BBF Moderator
Posts: 37,534
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-12-2008, 04:08 PM
Quote:
Originally Posted by tommyboy
My ![[email address]](http://www.blackberryforums.com/?emailimage=17524be2b9845a7a39adbd2dc09e56cf) email address is not working today at all. I called data support but they aren't sure what's causing the issue.
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hopefully your email address is formatted differently that above, or it would certainly not work. 
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BBFAQ Sysop
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02-12-2008, 05:35 PM
Oh no, it's the that old lady again!
All your base are belong to us.
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BBF Moderator
Posts: 37,534
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-12-2008, 05:37 PM
I can see from the wiring behind her how she keeps her hair so nice permed.
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BBFAQ Sysop
Posts: 3,732
Join Date: Oct 2007
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OS: X 10.6
PIN: Alt+Shift+H
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02-12-2008, 05:40 PM
i've been having ugly dreams lately due to too much blackberrys, i should start going back to watchin tv 
All your base are belong to us.
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New Member
Posts: 1
Join Date: Feb 2008
Model: 7130
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Carrier: Rogers
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Stopped working today (again) 2008/02/12 -
02-12-2008, 05:53 PM
Quote:
Originally Posted by secretspaz
Is anyone else experiencing an outage?
I cant connect to any of my data services..
It just started about 30 minutes ago.
I'm in Southern California.
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Yes, around 3:30pm MST we stopped getting BB service again... we have our own BES server that talks thru Rogers (Alberta, Canada)!
Called support - they deny everything 
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BlackBerry Extraordinaire
Posts: 1,060
Join Date: Aug 2004
Location: West of Ottawa, Canada
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OS: 4.6
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02-12-2008, 06:02 PM
Quote:
Originally Posted by BFEINZIMER
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Is that the wife or the girlfriend?
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Knows Where the Search Button Is
Posts: 21
Join Date: Jan 2008
Model: 8130
PIN: N/A
Carrier: telus
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02-12-2008, 06:08 PM
im in east canada telus and im fine here
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Thumbs Must Hurt
Posts: 153
Join Date: Oct 2005
Model: 8820
Carrier: AT&T
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02-12-2008, 06:09 PM
Quote:
Originally Posted by JSanders
hopefully your email address is formatted differently that above, or it would certainly not work. 
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It is formatted different it's actually: ![[email address]](http://www.blackberryforums.com/?emailimage=d6ad5bca879e8560e9e6d9e55ed1def9)
the data rep I spoke to told me it's because I don't have a BB data plan which made me laugh because I do have one. He then assumed I was in an area with 1 bar of signal I said wrong its an area where I have 5 bars. After that he said let me look at your account and put me on hold. After a few mins he came back and said that he found the problem, I said that's fantastic and proceeded to ask him what the issue was.
He started to lecture me about filters and told me that it seems that my gmail accounts have filters on them and that there is NO need to EVER use a filter on any BlackBerry. I told him that I have filters in place so I do not receive a duplicate email of a sent email. He told me it's impossible for gmail to ever send a duplicate and that with google's smarts that their email implementation is second to none. I held my temper and asked to speak to somebody else as this guy was just out to lunch.
He refused and told me that he is top tier support for RIM via the carrier therefore knows the ins and outs. I was unable to send service books on my end and asked if he could at least do that as maybe it'll work he said no so I hung up. Called again and the CSR I spoke to was much better. He reprovisioned my account and sent my service books and now all is fine again.
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New Member
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Join Date: Feb 2008
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02-12-2008, 06:12 PM
Quote:
Originally Posted by secretspaz
Is anyone else experiencing an outage?
I cant connect to any of my data services..
It just started about 30 minutes ago.
I'm in Southern California.
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It's 4:10PM I'm in Chico, Ca. I just upgraded from a perl to an 8820. I can't register on http://mycingular.blackberry.net FireFox says "Server taking too long to respond"
Voice works however I need to register for data.
Anyway around this?
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