BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-13-2008, 04:26 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 9530
Carrier: Verizon
Posts: 193
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default hard/soft reset difference

Please Login to Remove!

What is the difference between the soft/hard reset?

I know the alt+cap+del or a power off/on = soft reset && a battery-pull or alt+cap+del (2x) = hard reset. But what is the difference, and what happens differently?

I had a user with an issue, that pulling the battery didn't work until we left the battery out for more than 20 seconds, which made me wonder why the intial battery pulls didn't work and if those were considered 'soft resets'...

this blackberry knowledge article isn't that helpfull...
Offline  
Old 02-13-2008, 04:28 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,913
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

You're gonna love this:
How do I reset my BlackBerry? - BlackBerryFAQ.com

The answer is... who knows. Still kinda vague, eh?

Last edited by JSanders : 02-13-2008 at 04:30 PM.
Offline  
Old 02-13-2008, 04:31 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 9530
Carrier: Verizon
Posts: 193
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Awesome, that is very helpfull! Thanks!

(although still wondering why the different length of time that the battery was out made a difference in solving the issue)
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.