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Old 02-14-2008, 01:48 PM   #1 (permalink)
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Default BB 8800 - get email alerts but have to manually select Inbox folder

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Hello All -

I tried searching without luck so I thought I'd ask and appeal to the experts.

I've got an att (Cing) 8800 with BES. It's recently developed a problem whereby I get a notification that a new email has arrived, but it doesn't show in the mail window. If I manually select the Inbox folder, it's there. After some delay (minutes or longer), it makes it back to the default top level.

What could have happened/did I inadvertently change to have caused this?


Thank you,
Mike
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Old 02-19-2008, 12:50 PM   #2 (permalink)
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Default Resolved

Turns out that having "Hide Filed Messages" set to "Yes" was the problem. Changing the setting resolved the issue.
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