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Retired BBF Moderator
Posts: 3,555
Join Date: Oct 2005
Location: Twin Cities, MN
Model: Curve
OS: 4.5.0.XX
PIN: 8675309
Carrier: AT&T
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02-20-2008, 09:01 AM
I'm assuming no one read the part of the report stating that the issue is still ongoing??? Chill out, have a doughnut.

Last edited by paulbblc : 02-20-2008 at 09:02 AM.
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BBF Moderator
Posts: 37,785
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-20-2008, 09:01 AM
I was receiving fine through about an hour ago, 7:00 am Central.
I just tested sending from BB through BIS on AT&T. Birmingham AL, send is working here.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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02-20-2008, 09:02 AM
Quote:
Originally Posted by JSanders
I was receiving fine through about an hour ago, 7:00 am Central.
I just tested sending from BB through BIS on AT&T. Birmingham AL, send is working here.
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Same through Tmobile, Verizon, AT&T, and Sprint here in DC
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Knows Where the Search Button Is
Posts: 15
Join Date: Feb 2008
Location: Florida
Model: 8320
PIN: N/A
Carrier: T-mobile
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02-20-2008, 09:08 AM
Not getting emails here in central Florida either. This will be my first time going through an "outage" with my new Curve. I have a quick question.
Anytime there is an outage that they have to fix. Do we need to re-send service books, or once the outage is over will all your emails just come through? Sorry if it seems like a silly question, I am still in the learning stage.
Thanks
KoJak
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Retired BBF Moderator
Posts: 3,555
Join Date: Oct 2005
Location: Twin Cities, MN
Model: Curve
OS: 4.5.0.XX
PIN: 8675309
Carrier: AT&T
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02-20-2008, 09:09 AM
Not a silly question - it actually all depends. Some people, their device starts working as normal right away, some need to do a battery pull and some need to resend service books. It's kind of a trouble shooting issue once the problem is deemed resolved.
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BBF Moderator
Posts: 37,785
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-20-2008, 09:14 AM
Posted at -= Dataoutages.com =-
my bolding added in the quote for emphasis of the time sent.
Quote:
Valued Customer,
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000006270606
Severity: 2-Medium
Description of Issue: Degradation of RIM Blackberry Provisioning.
Location of Issue: All Regions ;All Markets and surrounding areas
Start Time: Feb 20 2008 03:00 AM PST
Symptoms you MAY experience: Customers may be unable to make provisioning changes - including activations, deactivations, and changes.
Estimated time of repair: Unknown
Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Enterprise Technical Support at 888-334-3787+PIN for more information.
AT&T Mobility -
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BlackBerry Extraordinaire
Posts: 1,074
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
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02-20-2008, 09:14 AM
It could be worse, it could be BES that's out also.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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02-20-2008, 09:15 AM
Yep just received that on my BB. Seems like another unplanned downtime, well, somewhat. Not completely down here in DC, but it is much slower than normal.
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Retired BBF Moderator
Posts: 3,555
Join Date: Oct 2005
Location: Twin Cities, MN
Model: Curve
OS: 4.5.0.XX
PIN: 8675309
Carrier: AT&T
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02-20-2008, 09:15 AM
Quote:
Originally Posted by audit
It could be worse, it could be BES that's out also.
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Ugh - not again. They need to give us atleast another week before that happens again.
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Knows Where the Search Button Is
Posts: 15
Join Date: Feb 2008
Location: Florida
Model: 8320
PIN: N/A
Carrier: T-mobile
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02-20-2008, 09:24 AM
Quote:
Originally Posted by paulbblc
Not a silly question - it actually all depends. Some people, their device starts working as normal right away, some need to do a battery pull and some need to resend service books. It's kind of a trouble shooting issue once the problem is deemed resolved.
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Thanks for the information, I will sit back, wait and see what happens. At least I have learned something today. 
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BlackBerry Extraordinaire
Posts: 1,166
Join Date: Apr 2006
Location: Mackinaw City, Michigan
Model: 8330
PIN: E Tree's
Carrier: Verizon
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02-20-2008, 09:24 AM
Down in Northern Michigan. (ALLTEL)
This is getting to be old.
I bet they are laughing there @$$ off at Microsoft.
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BBF Wap Mod
Posts: 11,502
Join Date: Mar 2006
Location: Virginia Beach
Model: 9000
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
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02-20-2008, 09:25 AM
No issue here in Virginia Beach VA on TMO or ATT
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BBF Moderator
Posts: 37,785
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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02-20-2008, 09:25 AM
ALL my BIS mail is flowing in now as we speak...
AT&T, Birmingham, AL
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Retired BBF Moderator
Posts: 11,182
Join Date: Oct 2005
Location: Tulip City - MI
Model: 9630
OS: > 4.x
PIN: to beans
Carrier: Sprint
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02-20-2008, 09:25 AM
All my BIS mail just came thru...... in Minneapolis.
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BBF Wap Mod
Posts: 11,502
Join Date: Mar 2006
Location: Virginia Beach
Model: 9000
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
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02-20-2008, 09:26 AM
Quote:
Originally Posted by paulbblc
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mmmmmmmmm DOOOOOHHHNUUUUUTZ
thanks Paul
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Talking BlackBerry Encyclopedia
Posts: 499
Join Date: Oct 2006
Location: California
Model: 9360
Carrier: Sprint
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02-20-2008, 09:27 AM
I was getting emails last night but don't seem to be getting them this morning after some test emails were sent. I'm on sprint in California. Battery pull did not help.
Tour 9630
Motorola HT820 Headphones
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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02-20-2008, 09:28 AM
give it some time, different areas of the country wont necessarily come up at the same time.
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Thumbs Must Hurt
Posts: 188
Join Date: Jan 2006
Location: Montgomery County, PA
Model: 9630
Carrier: Verizon Wireless
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02-20-2008, 09:47 AM
My T-Mobile BIS emails here in Philly just started coming through...
Verizon Wireless 9630 Tour....finally switched to 'Big Red' and the Tour made me do it!
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Knows Where the Search Button Is
Posts: 31
Join Date: Jan 2008
Location: St. Louis
Model: a few
PIN: Uniball Fine point (black)
Carrier: verizon
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02-20-2008, 09:51 AM
my outbound is working in ST. Louis. But no inbound. So halfway there.
8130 v4.3.0.97
BES admin
No really use the search button.
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BlackBerry Extraordinaire
Posts: 1,612
Join Date: Nov 2005
Model: 8900
Carrier: ♠♠♠♠♠
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02-20-2008, 09:52 AM
Emails are now slowly trickling in.
Last edited by Lex Luthor : 02-20-2008 at 09:58 AM.
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No longer Registered.
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
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02-20-2008, 09:56 AM
Strange I got emails all night long with out delay.
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Knows Where the Search Button Is
Posts: 31
Join Date: Jan 2008
Location: St. Louis
Model: a few
PIN: Uniball Fine point (black)
Carrier: verizon
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02-20-2008, 09:59 AM
I just got a test message I sent but none of the earlier mail. Looks like that has gone bye bye.
EDIT-- ALL of my earlier mail just started flowing in. hooray?
8130 v4.3.0.97
BES admin
No really use the search button.
Last edited by monkeyfez : 02-20-2008 at 10:04 AM.
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Retired BBF Moderator
Posts: 3,555
Join Date: Oct 2005
Location: Twin Cities, MN
Model: Curve
OS: 4.5.0.XX
PIN: 8675309
Carrier: AT&T
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02-20-2008, 10:37 AM
posted on DataOutages list:
A National Blackberry outage may affect email delivery for some newly provisioned Blackberry users; up to 50% of these customers may be affected. RIM and our Data Services team are currently troubleshooting.
ETA 12:00 pm EST.
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BBF Moderator
Posts: 8,368
Join Date: Nov 2005
Location: New Hampshire
Model: 9000
OS: 4.6
PIN: Ask
Carrier: ATT
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02-20-2008, 10:39 AM
Email slowly coming in here in southern NH
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CrackBerry Addict
Posts: 828
Join Date: Jun 2007
Location: Pennsylvania
Model: 8330
PIN: 31A23A3C
Carrier: Verizon
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02-20-2008, 10:41 AM
T-Mobile in South-Eastern Pennsylvania...
Was receiving email fine until about 9am...I haven't received any emails since and I have dozens of new emails on the Gmail and other IMAP email servers i use
Come on RIM...2 outages within a week and a half? Come onnnnn
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BlackBerry Extraordinaire
Posts: 2,753
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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02-20-2008, 10:44 AM
Quote:
Originally Posted by JGBerry
T-Mobile in South-Eastern Pennsylvania...
Was receiving email fine until about 9am...I haven't received any emails since and I have dozens of new emails on the Gmail and other IMAP email servers i use
Come on RIM...2 outages within a week and a half? Come onnnnn
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Same w/Verizon near Philly.
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CrackBerry Addict
Posts: 741
Join Date: Dec 2006
Location: Springfield, MO.
Model: 9000
OS: .297v2
Carrier: AT&T
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02-20-2008, 10:55 AM
Off...on...off...on...now, off again in Springfield, MO. Bummer...
AT&T/BIS here...
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New Member
Posts: 1
Join Date: Nov 2007
Model: 8300
PIN: N/A
Carrier: Bell
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Bell Canada -
02-20-2008, 10:55 AM
Email is still slow to come in on the Blackberry (20 minute wait), but sends it out no problem.
Kitchener, ON
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Talking BlackBerry Encyclopedia
Posts: 297
Join Date: Feb 2007
Location: Philly Area
Model: 8900
Carrier: TMO
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02-20-2008, 11:06 AM
I didn't even notice, but work email was a light today. I am getting them with out much delay - TMO, Southeastern PA/Central NJ.
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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02-20-2008, 11:11 AM
Starting to come back to normal data speed on ATT/Tmo in DC now. Never lost connection completely but was receiving data very slowly. 3rd party apps requesting BIS access were not able to connect, but email and PIN messaging works fine.
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BBF Moderator
Posts: 8,368
Join Date: Nov 2005
Location: New Hampshire
Model: 9000
OS: 4.6
PIN: Ask
Carrier: ATT
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02-20-2008, 11:40 AM
Same here in southern NH. Received 43 messages in the past 20-30 minutes
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CrackBerry Addict
Posts: 828
Join Date: Jun 2007
Location: Pennsylvania
Model: 8330
PIN: 31A23A3C
Carrier: Verizon
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02-20-2008, 11:51 AM
received all 38 of my emails at once...seems to be working okay now. hmmm...
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CrackBerry Addict
Posts: 569
Join Date: Jul 2007
Location: NYC
Model: 9630
Carrier: Verizon
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02-20-2008, 11:58 AM
I can't receive. T-Mo in NYC. bummer...
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Thumbs Must Hurt
Posts: 112
Join Date: Feb 2008
Location: Montreal Quebec
Model: 8330
Carrier: Telus
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02-20-2008, 12:08 PM
In Montreal, Canada, on Telus, 20 minute delay.. But I can't send my Service Books nor add any new accounts (stupid me deleted my main account before realizing BIS was down).
J
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Talking BlackBerry Encyclopedia
Posts: 204
Join Date: Oct 2005
Location: NoVA
Model: 8320
Carrier: TMobile
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02-20-2008, 12:22 PM
This is getting old..........fast.
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BlackBerry Extraordinaire
Posts: 1,166
Join Date: Apr 2006
Location: Mackinaw City, Michigan
Model: 8330
PIN: E Tree's
Carrier: Verizon
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02-20-2008, 12:38 PM
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Thumbs Must Hurt
Posts: 50
Join Date: Nov 2005
Location: Dallas, Texas
Model: 8830
PIN: 318EEE72
Carrier: Sprint
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02-20-2008, 12:40 PM
Not sure what the deal is, but mine is working fine 
 PIN 318EEE72
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Thumbs Must Hurt
Posts: 138
Join Date: Jul 2007
Location: Detroit Michigan
Model: 9000
OS: 4.6.0.216
PIN: 249D8746
Carrier: ATT
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02-20-2008, 12:48 PM
mine still isnt working either this morning.
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New Member
Posts: 7
Join Date: Feb 2008
Model: 8310
PIN: N/A
Carrier: AT&T
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02-20-2008, 12:53 PM
ATT here in the Bay Area still not working...
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Talking BlackBerry Encyclopedia
Posts: 312
Join Date: Dec 2005
Location: Lake Charles, LA and College Station, TX
Model: 9550
Carrier: Verizon
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Re -
02-20-2008, 12:53 PM
Did you perform a battery pull? I thought the same thing. I removed the battery, and put the battery back in place, and the device began receiving e-mail from BIS. BES e-mail was not affected during the outage.
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