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  (#41 (permalink)) Old
paulbblc Offline
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Default 02-20-2008, 09:01 AM

I'm assuming no one read the part of the report stating that the issue is still ongoing??? Chill out, have a doughnut.


Last edited by paulbblc : 02-20-2008 at 09:02 AM.
   
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  (#42 (permalink)) Old
JSanders Offline
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Default 02-20-2008, 09:01 AM

I was receiving fine through about an hour ago, 7:00 am Central.
I just tested sending from BB through BIS on AT&T. Birmingham AL, send is working here.
   
  (#43 (permalink)) Old
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Default 02-20-2008, 09:02 AM

Quote:
Originally Posted by JSanders View Post
I was receiving fine through about an hour ago, 7:00 am Central.
I just tested sending from BB through BIS on AT&T. Birmingham AL, send is working here.
Same through Tmobile, Verizon, AT&T, and Sprint here in DC
   
  (#44 (permalink)) Old
KoJak Offline
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Default 02-20-2008, 09:08 AM

Not getting emails here in central Florida either. This will be my first time going through an "outage" with my new Curve. I have a quick question.

Anytime there is an outage that they have to fix. Do we need to re-send service books, or once the outage is over will all your emails just come through? Sorry if it seems like a silly question, I am still in the learning stage.
Thanks
KoJak
   
  (#45 (permalink)) Old
paulbblc Offline
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Default 02-20-2008, 09:09 AM

Not a silly question - it actually all depends. Some people, their device starts working as normal right away, some need to do a battery pull and some need to resend service books. It's kind of a trouble shooting issue once the problem is deemed resolved.
   
  (#46 (permalink)) Old
JSanders Offline
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Default 02-20-2008, 09:14 AM

Posted at -= Dataoutages.com =-
my bolding added in the quote for emphasis of the time sent.

Quote:
Valued Customer,

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: TT000006270606
Severity: 2-Medium
Description of Issue: Degradation of RIM Blackberry Provisioning.
Location of Issue: All Regions ;All Markets and surrounding areas

Start Time: Feb 20 2008 03:00 AM PST

Symptoms you MAY experience: Customers may be unable to make provisioning changes - including activations, deactivations, and changes.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Enterprise Technical Support at 888-334-3787+PIN for more information.

AT&T Mobility -
   
  (#47 (permalink)) Old
audit Offline
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Default 02-20-2008, 09:14 AM

It could be worse, it could be BES that's out also.


audit
Blackberry Outage Mail List. -- Be the one of first to know about RIM and Carrier outages.

My day to day life.
   
  (#48 (permalink)) Old
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Default 02-20-2008, 09:15 AM

Yep just received that on my BB. Seems like another unplanned downtime, well, somewhat. Not completely down here in DC, but it is much slower than normal.
   
  (#49 (permalink)) Old
paulbblc Offline
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Default 02-20-2008, 09:15 AM

Quote:
Originally Posted by audit View Post
It could be worse, it could be BES that's out also.
Ugh - not again. They need to give us atleast another week before that happens again.
   
  (#50 (permalink)) Old
KoJak Offline
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Default 02-20-2008, 09:24 AM

Quote:
Originally Posted by paulbblc View Post
Not a silly question - it actually all depends. Some people, their device starts working as normal right away, some need to do a battery pull and some need to resend service books. It's kind of a trouble shooting issue once the problem is deemed resolved.
Thanks for the information, I will sit back, wait and see what happens. At least I have learned something today.
   
  (#51 (permalink)) Old
mark0341 Offline
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Default 02-20-2008, 09:24 AM

Down in Northern Michigan. (ALLTEL)

This is getting to be old.

I bet they are laughing there @$$ off at Microsoft.
   
  (#52 (permalink)) Old
ezrunner Offline
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Default 02-20-2008, 09:25 AM

No issue here in Virginia Beach VA on TMO or ATT
   
  (#53 (permalink)) Old
JSanders Offline
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Default 02-20-2008, 09:25 AM

ALL my BIS mail is flowing in now as we speak...

AT&T, Birmingham, AL
   
  (#54 (permalink)) Old
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Default 02-20-2008, 09:25 AM

All my BIS mail just came thru...... in Minneapolis.
   
  (#55 (permalink)) Old
ezrunner Offline
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Default 02-20-2008, 09:26 AM

Quote:
Originally Posted by paulbblc View Post
I'm assuming no one read the part of the report stating that the issue is still ongoing??? Chill out, have a doughnut.

http://epicurious.blogs.com/features...d_doughnut.jpg


mmmmmmmmm DOOOOOHHHNUUUUUTZ

thanks Paul
   
  (#56 (permalink)) Old
Baldie Offline
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Default 02-20-2008, 09:27 AM

I was getting emails last night but don't seem to be getting them this morning after some test emails were sent. I'm on sprint in California. Battery pull did not help.


Tour 9630
Motorola HT820 Headphones
   
  (#57 (permalink)) Old
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Default 02-20-2008, 09:28 AM

give it some time, different areas of the country wont necessarily come up at the same time.
   
  (#58 (permalink)) Old
FightingDevil Offline
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Default 02-20-2008, 09:47 AM

My T-Mobile BIS emails here in Philly just started coming through...


Verizon Wireless 9630 Tour....finally switched to 'Big Red' and the Tour made me do it!
   
  (#59 (permalink)) Old
monkeyfez Offline
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Default 02-20-2008, 09:51 AM

my outbound is working in ST. Louis. But no inbound. So halfway there.


8130 v4.3.0.97

BES admin
No really use the search button.
   
  (#60 (permalink)) Old
Lex Luthor Offline
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Default 02-20-2008, 09:52 AM

Emails are now slowly trickling in.

Last edited by Lex Luthor : 02-20-2008 at 09:58 AM.
   
  (#61 (permalink)) Old
Dawg Offline
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Default 02-20-2008, 09:56 AM

Strange I got emails all night long with out delay.
   
  (#62 (permalink)) Old
monkeyfez Offline
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Default 02-20-2008, 09:59 AM

I just got a test message I sent but none of the earlier mail. Looks like that has gone bye bye.


EDIT-- ALL of my earlier mail just started flowing in. hooray?


8130 v4.3.0.97

BES admin
No really use the search button.

Last edited by monkeyfez : 02-20-2008 at 10:04 AM.
   
  (#63 (permalink)) Old
paulbblc Offline
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Default 02-20-2008, 10:37 AM

posted on DataOutages list:

A National Blackberry outage may affect email delivery for some newly provisioned Blackberry users; up to 50% of these customers may be affected. RIM and our Data Services team are currently troubleshooting.

ETA 12:00 pm EST.
   
  (#64 (permalink)) Old
Dubdub Offline
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Default 02-20-2008, 10:39 AM

Email slowly coming in here in southern NH
   
  (#65 (permalink)) Old
JGBerry Offline
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Default 02-20-2008, 10:41 AM

T-Mobile in South-Eastern Pennsylvania...


Was receiving email fine until about 9am...I haven't received any emails since and I have dozens of new emails on the Gmail and other IMAP email servers i use

Come on RIM...2 outages within a week and a half? Come onnnnn
   
  (#66 (permalink)) Old
whsbuss Offline
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Default 02-20-2008, 10:44 AM

Quote:
Originally Posted by JGBerry View Post
T-Mobile in South-Eastern Pennsylvania...


Was receiving email fine until about 9am...I haven't received any emails since and I have dozens of new emails on the Gmail and other IMAP email servers i use

Come on RIM...2 outages within a week and a half? Come onnnnn
Same w/Verizon near Philly.
   
  (#67 (permalink)) Old
davistld01 Offline
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Default 02-20-2008, 10:55 AM

Off...on...off...on...now, off again in Springfield, MO. Bummer...

AT&T/BIS here...
   
  (#68 (permalink)) Old
Canadianmade Offline
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Default Bell Canada - 02-20-2008, 10:55 AM

Email is still slow to come in on the Blackberry (20 minute wait), but sends it out no problem.
Kitchener, ON
   
  (#69 (permalink)) Old
PhillyGuy Offline
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Default 02-20-2008, 11:06 AM

I didn't even notice, but work email was a light today. I am getting them with out much delay - TMO, Southeastern PA/Central NJ.
   
  (#70 (permalink)) Old
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Default 02-20-2008, 11:11 AM

Starting to come back to normal data speed on ATT/Tmo in DC now. Never lost connection completely but was receiving data very slowly. 3rd party apps requesting BIS access were not able to connect, but email and PIN messaging works fine.
   
  (#71 (permalink)) Old
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Default 02-20-2008, 11:40 AM

Same here in southern NH. Received 43 messages in the past 20-30 minutes
   
  (#72 (permalink)) Old
JGBerry Offline
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Default 02-20-2008, 11:51 AM

received all 38 of my emails at once...seems to be working okay now. hmmm...
   
  (#73 (permalink)) Old
TeritaM Offline
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Default 02-20-2008, 11:58 AM

I can't receive. T-Mo in NYC. bummer...
   
  (#74 (permalink)) Old
shampoo Offline
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Default 02-20-2008, 12:08 PM

In Montreal, Canada, on Telus, 20 minute delay.. But I can't send my Service Books nor add any new accounts (stupid me deleted my main account before realizing BIS was down).

J
   
  (#75 (permalink)) Old
Tennvol Offline
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Default 02-20-2008, 12:22 PM

This is getting old..........fast.
   
  (#76 (permalink)) Old
mark0341 Offline
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Default 02-20-2008, 12:38 PM

People are looking at other devices. Link> Get It Together RIM. Is Palm Right About BlackBerry?
   
  (#77 (permalink)) Old
Bustopher Offline
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Default 02-20-2008, 12:40 PM

Not sure what the deal is, but mine is working fine


PIN 318EEE72
   
  (#78 (permalink)) Old
nm1k0 Offline
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Default 02-20-2008, 12:48 PM

mine still isnt working either this morning.
   
  (#79 (permalink)) Old
joeverzosa Offline
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Default 02-20-2008, 12:53 PM

ATT here in the Bay Area still not working...
   
  (#80 (permalink)) Old
atuarre Offline
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Default Re - 02-20-2008, 12:53 PM

Did you perform a battery pull? I thought the same thing. I removed the battery, and put the battery back in place, and the device began receiving e-mail from BIS. BES e-mail was not affected during the outage.


Glenn
   
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