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Old 02-20-2008, 09:01 AM   #41 (permalink)
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I'm assuming no one read the part of the report stating that the issue is still ongoing??? Chill out, have a doughnut.


Last edited by paulbblc : 02-20-2008 at 09:02 AM.
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Old 02-20-2008, 09:01 AM   #42 (permalink)
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I was receiving fine through about an hour ago, 7:00 am Central.
I just tested sending from BB through BIS on AT&T. Birmingham AL, send is working here.
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Old 02-20-2008, 09:02 AM   #43 (permalink)
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Quote:
Originally Posted by JSanders View Post
I was receiving fine through about an hour ago, 7:00 am Central.
I just tested sending from BB through BIS on AT&T. Birmingham AL, send is working here.
Same through Tmobile, Verizon, AT&T, and Sprint here in DC
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Old 02-20-2008, 09:08 AM   #44 (permalink)
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Not getting emails here in central Florida either. This will be my first time going through an "outage" with my new Curve. I have a quick question.

Anytime there is an outage that they have to fix. Do we need to re-send service books, or once the outage is over will all your emails just come through? Sorry if it seems like a silly question, I am still in the learning stage.
Thanks
KoJak
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Old 02-20-2008, 09:09 AM   #45 (permalink)
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Not a silly question - it actually all depends. Some people, their device starts working as normal right away, some need to do a battery pull and some need to resend service books. It's kind of a trouble shooting issue once the problem is deemed resolved.
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Old 02-20-2008, 09:14 AM   #46 (permalink)
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Posted at -= Dataoutages.com =-
my bolding added in the quote for emphasis of the time sent.

Quote:
Valued Customer,

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: TT000006270606
Severity: 2-Medium
Description of Issue: Degradation of RIM Blackberry Provisioning.
Location of Issue: All Regions ;All Markets and surrounding areas

Start Time: Feb 20 2008 03:00 AM PST

Symptoms you MAY experience: Customers may be unable to make provisioning changes - including activations, deactivations, and changes.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Enterprise Technical Support at 888-334-3787+PIN for more information.

AT&T Mobility -
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Old 02-20-2008, 09:14 AM   #47 (permalink)
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It could be worse, it could be BES that's out also.
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Old 02-20-2008, 09:15 AM   #48 (permalink)
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Yep just received that on my BB. Seems like another unplanned downtime, well, somewhat. Not completely down here in DC, but it is much slower than normal.
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Old 02-20-2008, 09:15 AM   #49 (permalink)
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Quote:
Originally Posted by audit View Post
It could be worse, it could be BES that's out also.
Ugh - not again. They need to give us atleast another week before that happens again.
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Old 02-20-2008, 09:24 AM   #50 (permalink)
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Quote:
Originally Posted by paulbblc View Post
Not a silly question - it actually all depends. Some people, their device starts working as normal right away, some need to do a battery pull and some need to resend service books. It's kind of a trouble shooting issue once the problem is deemed resolved.
Thanks for the information, I will sit back, wait and see what happens. At least I have learned something today.
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Old 02-20-2008, 09:24 AM   #51 (permalink)
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Down in Northern Michigan. (ALLTEL)

This is getting to be old.

I bet they are laughing there @$$ off at Microsoft.
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Old 02-20-2008, 09:25 AM   #52 (permalink)
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No issue here in Virginia Beach VA on TMO or ATT
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Old 02-20-2008, 09:25 AM   #53 (permalink)
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ALL my BIS mail is flowing in now as we speak...

AT&T, Birmingham, AL
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Old 02-20-2008, 09:25 AM   #54 (permalink)
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All my BIS mail just came thru...... in Minneapolis.
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Old 02-20-2008, 09:26 AM   #55 (permalink)
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Quote:
Originally Posted by paulbblc View Post
I'm assuming no one read the part of the report stating that the issue is still ongoing??? Chill out, have a doughnut.

http://epicurious.blogs.com/features...d_doughnut.jpg


mmmmmmmmm DOOOOOHHHNUUUUUTZ

thanks Paul
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Old 02-20-2008, 09:27 AM   #56 (permalink)
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I was getting emails last night but don't seem to be getting them this morning after some test emails were sent. I'm on sprint in California. Battery pull did not help.
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Old 02-20-2008, 09:28 AM   #57 (permalink)
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give it some time, different areas of the country wont necessarily come up at the same time.
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Old 02-20-2008, 09:47 AM   #58 (permalink)
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My T-Mobile BIS emails here in Philly just started coming through...
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Old 02-20-2008, 09:51 AM   #59 (permalink)
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my outbound is working in ST. Louis. But no inbound. So halfway there.
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Old 02-20-2008, 09:52 AM   #60 (permalink)
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Emails are now slowly trickling in.

Last edited by Lex Luthor : 02-20-2008 at 09:58 AM.
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