Should anyone encounter this problem: http://www.blackberry.com/btsc/searc...00%20104404070
Email reconciliation settings do not appear on the BlackBerry device
Doc ID : KB12458
Last Modified : 2007-08-02
Document Type : Support
* BlackBerry® Internet Service 2.x
Note: To determine which version of the BlackBerry Internet Service you are using, see KB04989.
When the BlackBerry device user opens the Email Reconciliation menu on their BlackBerry device by navigating to Options > Email Reconciliation from the Messages folder, they are presented with a blank screen.
The integrated email account must be reintegrated into the BlackBerry Internet Service account.
Remove and reintegrate the affected email account into the BlackBerry Internet Service account. For instructions on how to remove an integrated email account, see KB04258. For instructions on how to integrate an email account, see KB02189.