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Old 03-24-2008, 03:25 PM   #1 (permalink)
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Default picture messaging help

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i just got my bb8830 a month ago and i cant figure out how to let incomming picture messages be recieved. when i get a picture msg it tells me to go to a telus site and when i do it says i cant access the page. any help would be appreciated thanx.
Old 03-24-2008, 04:59 PM   #2 (permalink)
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First, I'm assuming you have a bona fide Blackberry data plan. Generic plans won't do. Some folks can't get MMS messages due to carrier restriction or BES IT Policies. It could also be that the attachments exceed your mailbox size restrictions. In the last case, your carrier would strip out the picture and divert it to a holding site, hence the need to access the pics via the web.

If none of that is the case, try sending 2 or 3 pictures messages to yourself. Folks have reported needing to do that to enable the feature for their account, both at T-Mobile and AT&T.

Last edited by rambo47 : 03-24-2008 at 05:02 PM.

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