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Old 07-21-2005, 06:27 AM   #1 (permalink)
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Default Filing messages received via BWC

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I recently switched Blackberries, and now it seems that when I go to "file" a message, I can only do it if it was sent via my MS Exchange/BES account -- if I try to file a message received from the BWC, i do not see my BWC folders (only my MS Exchange folders) when I click on "file". IT was working fine on my previous BB (i.e., I could see both sets of folders, MSE and BWC). Any thoughts? Thanks.
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Old 07-21-2005, 07:04 AM   #2 (permalink)
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Default Any other changes?

Has you BWC changed at all?

New address = new folders. Make sure your folder structure on the BWC is still there. If you haven't tried to reconcile in a while you may want to do that.
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Old 07-21-2005, 10:26 AM   #3 (permalink)
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Try sending your service book again also...
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Old 07-21-2005, 11:01 AM   #4 (permalink)
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I agree.. try re-sending your service book, and do a "cold boot" (pull the battery then put it back in).
Good Luck
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