| | |  | |
04-08-2008, 11:10 AM
|
#1 (permalink)
| | Thumbs Must Hurt
Join Date: Apr 2008 Location: Denver, CO Model: Hero OS: Android. Carrier: Sprint
Posts: 166
Post Thanks: 0 Thanked 0 Times in 0 Posts
| The Battery Pull. Please Login to Remove! Even after reading a lot about the battery pull, I'm still a little confused. I see a lot of people with memory problems who pull their battery to clean out memory (or at least that's what it seems like they're fixing via the pull).
This seems like a good idea to me, so just now, I pulled the battery. (I won't go into how dumb it is to do something like this before you fully understand what all it entails, but suffice to say, I know, I know...)
So after a LONG reboot where my Curve showed nothing but a clock (scribble theme), the Home screen appears and some of the mail accounts I had set up aren't there (the icons).
So I freak a little and search the forums before starting this post.
Now, some 10 minutes later, I picked up my BB and the icons are back.
So what does the battery pull really do?
I've heard it said it's a good thing to do about once a month... True?
Does it clean up memory?
Why did my gmail icons take so long to show up?
So many questions. | | Offline
| |
04-08-2008, 11:14 AM
|
#2 (permalink)
| | BlackBerry Mensa
Join Date: Jan 2005 Location: Houston Model: 8310 Carrier: at&t
Posts: 7,745
Post Thanks: 0 Thanked 0 Times in 0 Posts
| It's a hard reset for the BB. In a nutshell it's good if it resolves your issue. Generally, though, you're just addressing a symptom. It's not so much a solution as a quick fix to get yourself up and running again in many cases.
If a battery pull clears memory then you probably have an app or OS with a memory leak that you should address in the long term.
It's not something that "needs to be done every X days". I rarely pull mine.
Just had to recently pull one on an 8310 where it was stuck on edge. Went to EDGE after the pull. No idea what the actual cause was though.
Last edited by takeshi : 04-08-2008 at 11:17 AM.
| | Offline
| |
04-08-2008, 11:15 AM
|
#3 (permalink)
| | Crimson Tide Moderator
Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 5.0sumtin PIN: t low Carrier: Verizon
Posts: 41,897
Post Thanks: 59 Thanked 242 Times in 180 Posts
| One, the battery pull reboot is RIM recommended to cure or solve about 95% of the issues that might face a BB. It is not "dumb" to do, even if you don't understand what all it does. Doing so does not remove applications, data, settings, etc. It is good to do, really, about 1-2x a week. Once a month would kill me to wait that long!
Pulling the battery will often re-install service books that might have gotten messed up, it usually fixes most network connectivity issue and any java errors you might be getting on the device.
Read more here: How do I reset my BlackBerry? - BlackBerryFAQ | | Online
| |
04-08-2008, 11:16 AM
|
#4 (permalink)
| | Retired BBF Moderator
Join Date: Aug 2005 Model: 9000 OS: 4.6.0.xxx Carrier: AT&T
Posts: 10,157
Post Thanks: 0 Thanked 0 Times in 0 Posts
| the service books sound like they were pushed back to your device from the network. a battery pull does not normally do this, and you normally see no difference in the operation of the device (other than freeing up memory). The long reboot is normal for the device. | | Online
| |
04-08-2008, 11:17 AM
|
#5 (permalink)
| | BBF Moderator
Join Date: Jul 2005 Location: Southern Florida Model: 9650 OS: 6.0.0.333 Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6 Thanked 7 Times in 7 Posts
| Wirelessly posted (Verizon 8830)
http://www.blackberryforums.com/wiki/index.php/
This link echos what has been mentioned as to why.
How_do_I_reset_my_BlackBerry%3F#Reasons_to_perform _a_hard_reset
__________________
------ Follow @akosnitzky on Twitter LET'S GO CANES! | | Offline
| |
04-08-2008, 11:26 AM
|
#6 (permalink)
| | Crimson Tide Moderator
Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 5.0sumtin PIN: t low Carrier: Verizon
Posts: 41,897
Post Thanks: 59 Thanked 242 Times in 180 Posts
| But Sith, I have seen several times where the service books were sent, and not appearing in the list of service books, did so just after pulling and rebooting the BB. So, while the reboot doesn't "install" them, if you are having a connectivity or network issues, it sure helps to get the Service Books to your device. Hence, much easier to say to a user, pull the battery and reboot to install the service books. | | Online
| |
04-08-2008, 11:28 AM
|
#7 (permalink)
| | Retired BBF Moderator
Join Date: Aug 2005 Model: 9000 OS: 4.6.0.xxx Carrier: AT&T
Posts: 10,157
Post Thanks: 0 Thanked 0 Times in 0 Posts
| true, there are cases when that does happen, and as you said, when they service books are incorrect or corrupt this does push them back. Just saying there is normally not a difference in the icons. (some themes however, annoyingly so, will unhide all the hidden icons when you do a battery pull. i HATE this about it). | | Online
| |
04-08-2008, 04:55 PM
|
#8 (permalink)
| | BlackBerry Extraordinaire
Join Date: Jul 2007 Location: USA Model: 9630 Carrier: VZW
Posts: 1,813
Post Thanks: 0 Thanked 0 Times in 0 Posts
| From another thread - the easy way to perform battery pull without pulling the battery...
hit alt-shift-delete at same time and performs the same function of a hard reset. Five Helpful BlackBerry Keyboard Tricks | | Offline
| |
04-08-2008, 05:01 PM
|
#9 (permalink)
| | Retired BBF Moderator
Join Date: Aug 2005 Model: 9000 OS: 4.6.0.xxx Carrier: AT&T
Posts: 10,157
Post Thanks: 0 Thanked 0 Times in 0 Posts
| i dont always get the same results from the ALT+SHIFT+DEL that i do from the battery pull. sometimes the keyboard reboot occassionally doesnt do the full reboot always. (sometimes comes back up in 30 seconds) | | Online
| |
04-08-2008, 05:20 PM
|
#10 (permalink)
| | Crimson Tide Moderator
Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 5.0sumtin PIN: t low Carrier: Verizon
Posts: 41,897
Post Thanks: 59 Thanked 242 Times in 180 Posts
| I rarely get the same results from a soft reset as a battery pull reset.
For example, this past weekend, I noticed my wife's 8100 had less than 1mb file free, and she performed a soft reset, rebooted and I look at it, noticed her file free was 4+mb file free. I pulled the battery and rebooted, and the file free jumped to 10mb.
Which I why I compiled this FAQ a few months ago and posted on the FAQ site, which explains the difference in the various resets. How do I reset my BlackBerry? - BlackBerryFAQ | | Online
| |
04-08-2008, 08:06 PM
|
#11 (permalink)
| | BlackBerry Extraordinaire
Join Date: Jul 2007 Location: USA Model: 9630 Carrier: VZW
Posts: 1,813
Post Thanks: 0 Thanked 0 Times in 0 Posts
| I rarely have to pull the battery anyhow, so I'll probably use the keypad method unless it doesn't refresh the memory or the apps the way a hard battery pull would. | | Offline
| |
04-09-2008, 07:18 AM
|
#12 (permalink)
| | Thumbs Must Hurt
Join Date: Nov 2007 Location: United Kingdom Model: 8310 PIN: 2525A4A3 Carrier: T-Mobile UK
Posts: 70
Post Thanks: 0 Thanked 0 Times in 0 Posts
| Quote:
Originally Posted by JSanders But Sith, I have seen several times where the service books were sent, and not appearing in the list of service books, did so just after pulling and rebooting the BB. So, while the reboot doesn't "install" them, if you are having a connectivity or network issues, it sure helps to get the Service Books to your device. Hence, much easier to say to a user, pull the battery and reboot to install the service books. | A battery pull doesn't necessarily force the BB to register on the BIS relay, therefore any emails or service books that are queing will still queue at RIM untill it does.
I was extremly lucky to get to visit our HQ last week and meet with 2 people from RIM, and they said the biggest problem is timeouts. BB goes out of wireless coverage and comes back in and doesn't re-reg on the relay. If its a software problem, a battery pull will solve 90% of those and updating the Host Routing table solves any non email server related problems.
An interesting thing I learned recently on the RIM Partnerzone training is if you don't have a carrier email address, this can slow down your email delivery, and that if you have imap accounts they push though instantly! | | Offline
| |
04-09-2008, 08:39 AM
|
#13 (permalink)
| | Crimson Tide Moderator
Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 5.0sumtin PIN: t low Carrier: Verizon
Posts: 41,897
Post Thanks: 59 Thanked 242 Times in 180 Posts
| Quote:
Originally Posted by crossbones A battery pull doesn't necessarily force the BB to register on the BIS relay, therefore any emails or service books that are queing will still queue at RIM untill it does. | While it may not "necessarily force" it, it does in most cases, and is the RIM recommended method first line of defense. | | Online
| |
04-09-2008, 08:59 AM
|
#14 (permalink)
| | CrackBerry Addict
Join Date: Sep 2006 Location: Philly, PA Model: 3GS Carrier: at&t
Posts: 536
Post Thanks: 0 Thanked 0 Times in 0 Posts
| My biggest complaint is the timeouts. My device floats in and out of EDGE frequently when I am surfing the internet. Wireless off and on, turn device off and back on or a battery pull usually solves the problem. Quote:
Originally Posted by crossbones A battery pull doesn't necessarily force the BB to register on the BIS relay, therefore any emails or service books that are queing will still queue at RIM untill it does.
I was extremly lucky to get to visit our HQ last week and meet with 2 people from RIM, and they said the biggest problem is timeouts. BB goes out of wireless coverage and comes back in and doesn't re-reg on the relay. If its a software problem, a battery pull will solve 90% of those and updating the Host Routing table solves any non email server related problems.
An interesting thing I learned recently on the RIM Partnerzone training is if you don't have a carrier email address, this can slow down your email delivery, and that if you have imap accounts they push though instantly! | | | Offline
| |
04-11-2008, 12:02 PM
|
#15 (permalink)
| | Knows Where the Search Button Is
Join Date: Jul 2007 Model: 8330 OS: 4.5.0.77 PIN: N/A Carrier: Verizon
Posts: 39
Post Thanks: 0 Thanked 0 Times in 0 Posts
| Quote:
Originally Posted by Sith_Apprentice i dont always get the same results from the ALT+SHIFT+DEL that i do from the battery pull. sometimes the keyboard reboot occassionally doesnt do the full reboot always. (sometimes comes back up in 30 seconds) | So is there a keyboard workaround to simulate a battery pull? I recently installed an Otter case and it would be simpler if I didn't have to remove it. | | Offline
| |
04-11-2008, 03:22 PM
|
#16 (permalink)
| | Thumbs Must Hurt
Join Date: Aug 2007 Model: 9530 OS: 4.7.0.148 PIN: N/A Carrier: VZW
Posts: 119
Post Thanks: 0 Thanked 0 Times in 0 Posts
| Quote:
Originally Posted by WillWeb So is there a keyboard workaround to simulate a battery pull? I recently installed an Otter case and it would be simpler if I didn't have to remove it. | Just use the SoftReset software. I believe it is stickied in the aftermarket software forum. | | Offline
| |
04-11-2008, 03:25 PM
|
#17 (permalink)
| | Crimson Tide Moderator
Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 5.0sumtin PIN: t low Carrier: Verizon
Posts: 41,897
Post Thanks: 59 Thanked 242 Times in 180 Posts
| | | Online
| |
04-11-2008, 03:27 PM
|
#18 (permalink)
| | Thumbs Must Hurt
Join Date: Aug 2007 Model: 9530 OS: 4.7.0.148 PIN: N/A Carrier: VZW
Posts: 119
Post Thanks: 0 Thanked 0 Times in 0 Posts
| Quote:
Originally Posted by JSanders | it is the same as a hard reset. | | Offline
| |
04-11-2008, 03:31 PM
|
#19 (permalink)
| | Retired BBF Moderator
Join Date: Feb 2007 Location: Nor Cal Model: 9000 PIN: ups! ;) Carrier: AT&T
Posts: 5,892
Post Thanks: 0 Thanked 0 Times in 0 Posts
| Quote:
Originally Posted by DeadRinga it is the same as a hard reset. | That is debatable. A RIM hard reset states pull battery and leave out for 30 seconds. Those 30 seconds seem to clear things that SoftRest does not in some cases. | | Offline
| |
04-11-2008, 03:31 PM
|
#20 (permalink)
| | Crimson Tide Moderator
Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 5.0sumtin PIN: t low Carrier: Verizon
Posts: 41,897
Post Thanks: 59 Thanked 242 Times in 180 Posts
| People can argue that an ALT SHIFT DEL rebooot and a SoftReset software reboot are the same as a battery pull reboot, but I can show you a dozen times I have done one of the former two, and follow with the latter battery pull reboot and regained another 2-5 mb in file free.
You decide. Doesn't really matter, until you want the extra space. | | Online
| |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts HTML code is Off | | | | |