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Old 04-16-2008, 12:15 PM   #1 (permalink)
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Default Mac users can't read emails sent from our Blackberrys

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I have an interesting problem. Machintosh users cannot read emails we send to them from our Blackberries.

We have a BES for Exchange server on our network and use Exchange 2003. Emails sent direct from our desktops via Outlook go through to the Mac users just fine. Emails from our Blackberrys end up looking like this:

PCFET0NUWVBFIEhUTUwgUFVCTElDICItLy9XM0MvL0RURCBIVE 1MIDMuMi8vRU4iPg0KPEhU TUw+DQo8SEVBRD4NCjxNRVRBIEhUVFAtRVFVSVY9IkNvbnRlbn QtVHlwZSIgQ09OVEVOVD0i dGV4dC9odG1sOyBjaGFyc2V0PXV0Zi04Ij4NCjxNRVRBIE5BTU U9IkdlbmVyYXRvciIgQ09O VEVOVD0iTVMgRXhjaGFuZ2UgU2VydmVyIHZlcnNpb24gNi41Lj c2MzguMSI+DQo8VElUTEU+ UmU6IFRlc3Qgc2VlIGlmIHlvdSBjYW4gcmVhZCBiZWxvdzwvVE lUTEU+DQo8L0hFQUQ+DQo8

The Mac users can read the subject like OK, but the body of the message comes through as above. The Mac users are using Mail for Macs.

Anybody see this before???? Help!
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Old 04-16-2008, 12:35 PM   #2 (permalink)
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Wirelessly posted

I have seen that message before, but on mine, the seventeenth G was a D, so I don't think it's the same issue.
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Old 04-16-2008, 02:33 PM   #3 (permalink)
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As a wild guess I would say that it looks like the Mac users are seeing encrypted emails. Someone far more knowledgeable than me should chime in here, but is it possible that the BES is properly decrypting for the Exchange 2003/PC users but not for the Macs?
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