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Old 07-26-2005, 05:55 PM   #1 (permalink)
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I have a complex question that I am not sure can be answered?

I have a friend that has a Treo 650 with Cingular [I know ] and he is trying to access our corporate email server via a POP email client which requires that he know the mailserver name (inbound & outbound) to make the connection. Our IT group does not offer this information for various reasons.

The confusing part is that I have a BB 7100 also with Cingular and have used the Web Access client to access our corp email server without the mailserver information (All I need to enter is my email address, Network ID & Password). Can anyone explain how BB is accessing our mail server without knowing its name?

Any help would be appreciated.

Thx
MC
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Old 07-26-2005, 06:11 PM   #2 (permalink)
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It all has do do with the Blackberry web client. The BWC is hitting your exchange server. Treo's don't offer the BWC, therefore can't forward messages.
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Old 07-26-2005, 06:14 PM   #3 (permalink)
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If you use the webclient it just takes your email address and tries the more commen extensions for a server address...

EX: Your email is hello@blackberryentp.com
WebClient takes the blackberryentp.com and tries mail.blackberryentp.com, pop.blackberryentp.com, etc... untill it can validate it exists, otherwise it will prompt you for the information...

If you're using redirector it basically pulls from your Outlook information and if you are on a BES it basically does the same thing as the redirector just pulls from the exhcange server.

Hope that helps!
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Old 07-27-2005, 01:19 AM   #4 (permalink)
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Great information.

So does this has to mean that since he can log in and download his email that there is a POP mail server that is open for him to access the email? Also, is there anyway to find out the name of the mail server from my BB BWC?

Finally, if I can not find the name, do you have any other common mail server extensions that he could try?

Thx a ton.
MC
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Old 07-27-2005, 01:20 AM   #5 (permalink)
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Sorry, I meant to say since I can log in and download my email....
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