My, my it has been a week now. I went to bed one night, everything was fine. Woke up to GSM HE$%!!!!!
The funny thing is, is as soon as I leave my street everything works perfectly. There is no EDGE service in my house, my yard, or my street. As soon as my car hits the cross street, BOOM,I'm hit with 20+ emails etc. I can't even send pics from here (my house)
I'm going to pull my hair out, or smash this phone on the sidewalk. I'm starting to feel like I've bought a $400 brick. I also feel like they are not taking me seriously because I'm just one person. "Hey she can get service down the street, that will suffice, our job is done."
What's funny is I waited atleast 2 days before I even called them to report this. At that time they couldn't find any other problems in my area. How crazy is it, that when I called back after giving them 2 days to resolve the issue, I finally got the "Oh there is a issue with your area now." But a whole week+ to fix it?!?!?
I'm sorry you know maybe this is more of a rant. Has anyone else went through this? I know probably my best option is to wait it out, but it's been a week already. When they finally got it through their heads that it's happening on my street and house only, they told me it could take up to another week!!
So has anyone else been through this? How did you handle it? Should I ask to speak to a supervisor? Is there something I could've touched on the phone myself that has me stuck in GSMville?
The steps they have went through with me already are...
1. Battery pull
2. Mobile Network option to see if it was ON.
3. About option to see what my OS is. (it's 4.2.2) Haven't changed it
4. HRT option to see if any were BOLD, none were.
That's it. Any suggestions are greatly appreciated. I'm sorry if this sounds like rambling, I think I'm going through Crackberry withdrawals or something