In order to get the html browser, you have to upgrade to the new 4.0 software on Nextel.com. The software came out a month or two ago and if anyone needs the link to it I will be more than happy to give it to you. After you download it, you put it on the phone with the Application Loader on the Desktop Manager. If anyone needs any help or needs more information, be sure to e-mail me or send me a private message. I can walk you through it step-by-step.