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Old 05-01-2008, 11:49 AM   #21 (permalink)
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Originally Posted by Dubdub View Post
I was responding to the question by aiharkness "I assume PIN numbers eventually get recycled, correct?"

The PIN is how RIM/carriers know where to send your email. It is unique to each device.
So in the case of my colleague, when he set himself up on Rogers, his new email address was set up by them and directed to his new PIN. The old email address should have remained assigned to the old PIN/device. In fact, it appears to have been released for reuse some time later?
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Old 05-01-2008, 12:30 PM   #22 (permalink)
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Frequently we will see a new forum member, first time blackberry user, who acquired their blackberry secondhand, and they are getting the old owners BIS email. The cause is the old owner never deleted their BIS email setup. The solution is for the old owner or new owner to get the carrier to do it.

That's what I thought was going on until you said the user still has the old blackberry. And that's why I asked if PIN's are eventually recycled, or forever unique to the handset.

I don't know enough really to imagine another answer. I guess I could cancel my email service, someone later create an account with the same username, and then email that people send to 'me' at that old address of mine goes to the new user. If that could happen, and if that's what happened here, is it anybody's fault?
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Old 05-01-2008, 12:54 PM   #23 (permalink)
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Frequently we will see a new forum member, first time blackberry user, who acquired their blackberry secondhand, and they are getting the old owners BIS email. The cause is the old owner never deleted their BIS email setup. The solution is for the old owner or new owner to get the carrier to do it.

That's what I thought was going on until you said the user still has the old blackberry. And that's why I asked if PIN's are eventually recycled, or forever unique to the handset.

I don't know enough really to imagine another answer. I guess I could cancel my email service, someone later create an account with the same username, and then email that people send to 'me' at that old address of mine goes to the new user. If that could happen, and if that's what happened here, is it anybody's fault?
Well, I suggest the simple answer is yes. Surely it is the responsibility of the carrier to ensure that mailbox settings are purged before allowing it to be reused. In this case, the former user of the email address became aware of the issue when the new user emailed him to say "I got this message and I don't think I should have because it contains private, confidential information".
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Old 05-01-2008, 02:00 PM   #24 (permalink)
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But I'm still not clear on what's going on.

Take the mobile provider and the blackberry out of it for the moment. Say for the sake of argument that you have an account with an ISP which you then cancel. And say another person comes along afterward and sets up an email account with that ISP with your old username, and the new user of the email address gets email from people still using that address for the old user. Is that situation analagous to what has occurred with your user? If not, what exactly is different.

With BIS, you can define an address using your carrier's domain, as well as add your other email accounts, to be pushed to the blackberry. If your user left that BIS active when he left the carrier, those emails still go to his old blackberry, which you say he has. If someone else is getting his email, I belive there has to be another explaination other than him not deleting the BIS email settings. He has the blackberry!

The only other explaination I can imagine, but don't see happening, is his BIS settings somehow becoming associated with another handset. But, again, I'm just throwing that out. I don't know if that is even possible; only I don't know how someone else could get his email via BIS unless they either have his old blackberry or his email address and password somehow are entered in the other person's BIS.

Someone correct me if I've botched this explaination. No question but I have.
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Old 05-02-2008, 12:49 PM   #25 (permalink)
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[size=1]Say for the sake of argument that you have an account with an ISP which you then cancel. And say another person comes along afterward and sets up an email account with that ISP with your old username, and the new user of the email address gets email from people still using that address for the old user.
This is reasonable. The difference here is that he had arranged for his personal email to be POP'd to his BB account and that arrangement persisted after the email address was given to a new subscriber. So the new user started receiving emails sent to the old users personal email.
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