Originally Posted by aiharkness
Wirelessly posted (8700g)
Frequently we will see a new forum member, first time blackberry user, who acquired their blackberry secondhand, and they are getting the old owners BIS email. The cause is the old owner never deleted their BIS email setup. The solution is for the old owner or new owner to get the carrier to do it.
That's what I thought was going on until you said the user still has the old blackberry. And that's why I asked if PIN's are eventually recycled, or forever unique to the handset.
I don't know enough really to imagine another answer. I guess I could cancel my email service, someone later create an account with the same username, and then email that people send to 'me' at that old address of mine goes to the new user. If that could happen, and if that's what happened here, is it anybody's fault?
Well, I suggest the simple answer is yes. Surely it is the responsibility of the carrier to ensure that mailbox settings are purged before allowing it to be reused. In this case, the former user of the email address became aware of the issue when the new user emailed him to say "I got this message and I don't think I should have because it contains private, confidential information".