Originally Posted by Brentws
I have a 4.0 BES with about 250 users. Has anyone that has this many users had to replace a lot of Blackberrys? We use mostly Cingular 7290's and Nextel 7520's all running the latest handheld software. I have probably had to replace over 50 units within the last 4-6 months. The errors are all over the place. Some are java runtime errors. Others just come up saying "failed, type "s"t"a"r"t". You do this and just reboots up to the same screen. On my Nextels, alot of them will just not turn on the radio. They will be working fine and then just switch to "x" by the antenna and then not come back up. I have tried master resets, battery pulls, every trick I can think of. No luck. Just curious if anyone else has seen this sort of problem.
I had that exact issue a moment ago after updating the handheld software - the radio was reprovisioning with Nextel. After a few minutes leaving it alone (while searching here with an increasing sense of alarm and saying a few choice words), I noticed it sending and receiving data.
I got a message from Nextel saying the unit had been registered, and all is well.