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Old 08-01-2005, 04:16 PM   #1 (permalink)
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Default I deleted phone apps - please help

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I have a BB7230 on T-mobile. By mistake I deleted many applications on my BB including phone service. What I did were;

1) I have used PocketDay 2.52 and updated to 2.54 today, then I encountered an error described in Problem with PocketDay 2.5 #1

2) I thought to follow direction in JVM error 523 - system hung #14

3) Just before erasing existing OS as 2), I intended to erase the OS and apps completely before the reinstall. I deleted all the apps with application loader, not only checking off the applicaion boxes but also deleting the entries.

4) I followed 2) to delete the existing OS, and reinstalled the OS with application loader.

5) I could get back the OS and e-mail, addressbook and calender apps, but options for phone, memopad and browser did not appear on the application loader. I can't retrieve them.

I am completely at a loss. Any help will be appreciated.

GWBridge
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Old 08-01-2005, 04:18 PM   #2 (permalink)
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reinstall radio software
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Old 08-01-2005, 05:04 PM   #3 (permalink)
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Dawg,
Thank you for your prompt (2min!) help. I followed your post at Help to format BB 7510 #2
However, I couldn't detect what "radio software" indicates. Phone apps still not appear on application loader selections.

GWBridge
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Old 08-01-2005, 05:56 PM   #4 (permalink)
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hmm let me look into it more and see what else I can come up with
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Old 08-01-2005, 06:31 PM   #5 (permalink)
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why not wipe usb wipe the phone and reinstall everything?
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Old 08-01-2005, 06:40 PM   #6 (permalink)
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Nextel User,
Thanks for comment. As I wrote #1 4), I did from command prompt "javaloader.exe -usb wipe" then tried to reinstall everything. But phone or memopad apps did not appear on install list, because I had deleted the entries before.
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Old 08-01-2005, 06:48 PM   #7 (permalink)
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go to the app loader and recheck them. if they dont appear there then reinstall the desktop software too.
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Old 08-01-2005, 06:49 PM   #8 (permalink)
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you can pin me see below
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Old 08-01-2005, 06:59 PM   #9 (permalink)
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The phone app doesn't appear in the application loader all the time. Some BlackBerries have the Phone app tied to the OS. What this means is that if you accidentaly delete a phone module, you may not be able to instal just that module. You'll have to re-load the OS in the handheld.

So look at your application loader, if you don't see the Phone app by itself, then you will have to reload the OS.
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Old 08-02-2005, 09:02 AM   #10 (permalink)
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Nextel User,
Per your suggestion I reinstalled the desktop manager. Things unchaged. I can't find any app entries on application loader.

rcrivera03,
As I did on #1 4), I reloaded the OS. But phone app did not accompany.

GWBridge
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Old 08-02-2005, 11:36 AM   #11 (permalink)
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Quote:
Originally Posted by GWBridge
Nextel User,
Per your suggestion I reinstalled the desktop manager. Things unchaged. I can't find any app entries on application loader.

rcrivera03,
As I did on #1 4), I reloaded the OS. But phone app did not accompany.

GWBridge

my suggestion to you is to wipe the phone with the javaloader, then
two options
1. uninstall the desktop manager. make sure it is completely gone. (delete the Research In Motion folder from program files )then restart your computer

OR

easier 2. load the software from a different computer that does not recognize your previos settings.

Good Luck
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Old 08-02-2005, 12:38 PM   #12 (permalink)
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Nextel User,
I just traced your seggestion. I did javaloader wipe, uninstalled the desktop manager, deleted Research In Motion folder, restarted PC, installed desktop manager and installed the BB OS. No improvement. My BB has no phone icon on it.

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Old 08-02-2005, 01:51 PM   #13 (permalink)
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lol i think you might have hidden the phone icon. try to hold the alt key and click on any icon and choose show all. see if the phone icon shows up. also if you hit the alt esc combination do you see the phone app running there.
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Old 08-02-2005, 01:57 PM   #14 (permalink)
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no no thats not it! not after a fresh os install. are you installing the right software for your phone? go to tmobile.com and make sure you have the software thats right for you.

RIM BlackBerry 7230 Software Updates


Desktop Manager Software (4.0.0.30)

Handheld Software bundle Version (4.0.0.185)

Upgrade Instructions

thats what you should have
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Old 08-02-2005, 02:04 PM   #15 (permalink)
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I am sure I have the correct revisions.
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Old 08-02-2005, 02:08 PM   #16 (permalink)
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I would delete all DM and OS make sure to remove all traces delete research in motion file in program files remove from registry

the do a fresh install of DM then OS
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Old 08-02-2005, 02:08 PM   #17 (permalink)
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hit alt cap h to check.
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Old 08-02-2005, 02:10 PM   #18 (permalink)
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if that doesent work













CALL TMOBILE AND GET A NEW PHONE.
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Old 08-02-2005, 02:11 PM   #19 (permalink)
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JUST CURIOUS... when you do the javaloader wipe. your phoe turns on and does what? is there an error of some sort or it restarts
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Old 08-02-2005, 02:24 PM   #20 (permalink)
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Dawg,
I did the fresh install of DM and OS on #12.

Nextel User,
I confirmed DM is 4.0.0.30 and OS is 4.0.0.185
I sent a question to T-Mobile.
When I javaloder wiped, the phone restarted and showed an error icon of #507 (I am not sure the #). Then I could reinstall OS by DM but phone.

GWBridge
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