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Old 08-03-2005, 02:51 AM   #1 (permalink)
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Default Sync'ing (w or w/o Enterprise)

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I'm involved with trying to set up Desktop Sync with a 7100. Two questions if you'd be so kind...

1) The mailbox used to be a direct POP3 mailbox, but no matter what the user did it didn't seem to synch his Sent Items with Outlook 2003. Is this usual?

2) User's company have now moved to Exchange Server (in SBS 2003) but the Server is collecting mail from POP3 mailboxes. The requirement to Sync now sems to imply he must buy Enterprise Server to facilitate Sync. It seems lots of dollars for one user! Is this the only way?

Thanks in advance for replies,

JohnK
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Old 08-03-2005, 06:20 PM   #2 (permalink)
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I'm not quite sure what you're asking, but you can't sync a non-BES BB to match the user's Outlook/Exchange mailboxes. The closest thing you can do is set up the desktop redirector, which runs alongside Outlook (and must be run continuously). It will forward all incoming Exchange mail to the BB, and will have all mail sent from the BB (and specifically, through the redirector -- the user will also have the option to send through the web client) show up in his/her "sent mail" folder in Outlook/Exchange.
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Old 08-05-2005, 05:53 AM   #3 (permalink)
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Thanks for the reply. I've investigated further and now beleive that without BES, synch-ing with Outlook (and using Re-director) is a half-hearted attempt. (I guess that when it said on the box Synchs with Outlook, it meant "partially" synchs as opposed to "fully"!).

Given that, plus the fact that Blackberry's do not have the concept of an Outbox or Sent Items folder, that even with BES, Synch'ing may not be all we would wish.

Plus of course that the cost of BES for a small organisation with one or two Blackberry users is outrageous....

Thanks for your time.

JohnK

Last edited by woreod : 08-05-2005 at 05:54 AM. Reason: Punctuation and readability
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