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Old 08-04-2005, 11:06 AM   #1 (permalink)
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Default Disabling a password

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I have a blackberry thru my corporation. They have enabled that my blackberry needs a password inputted every 15 minutes. When I go to security, it does not let me change the setting. Does anyone know how I can do this?

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(be kind)

Last edited by river3950 : 08-04-2005 at 11:08 AM.
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Old 08-04-2005, 11:14 AM   #2 (permalink)
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Not really - it's an IT policy thats been set at the BES level, and you have no control over it from a handheld. It's a bit onerous if it requires PW every 15 minutes though.
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Old 08-04-2005, 11:22 AM   #3 (permalink)
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it is quite frustrating.......i wish there was a way around it....
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Old 08-04-2005, 11:37 AM   #4 (permalink)
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There isn't.
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Old 08-04-2005, 11:49 AM   #5 (permalink)
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is there any way i can change the setting to longer than 15 minutes?
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Old 08-04-2005, 11:57 AM   #6 (permalink)
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Contact you IT department...

We cannot do anything if you are on a coporate BES, just the sad simple truth. Good luck to you and let us know the outcome
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Old 08-04-2005, 12:39 PM   #7 (permalink)
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go to options | security | then change 'Security Timeout' to what value you need. contact your bes admin.
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Old 08-04-2005, 12:45 PM   #8 (permalink)
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vannessa - most companies that set a mandatory password do not allow you to change the timeout.
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Old 08-04-2005, 12:53 PM   #9 (permalink)
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Quote:
Originally Posted by NJBlackBerry
vannessa - most companies that set a mandatory password do not allow you to change the timeout.

This is true. This is not a handheld-level requirement, therefore there will be no way to modify/change this setting from the handheld itself. My assumption is that all of this person's peers using a blackberry on the corporate BES have the same 15 minute restriction. This will have to be addressed at the corporate IT level.
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Old 08-05-2005, 08:19 AM   #10 (permalink)
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one more question... is there any way for me to "trick" the blackberry into it beliving someone is always using it, and thus not locking it?

thanks
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Old 08-05-2005, 09:29 AM   #11 (permalink)
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If your BES is at 3.6, then there is a way around it possibly. Backup your messages and anything else you want to save - contacts, calendar and address book will resync, so don't botherWipe you Blackberry by entering the password incorrectly until it wipes. Then cradle the BB to enable it on the server again.

It was my experience on our 3.6 BES that the password policy was not automatically resent to a device that had been wiped and recradled. Most times I had to manually resend the policy to that user.

BES 4.0 eliminates that problem with the enterprise activation.
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Old 08-05-2005, 09:31 AM   #12 (permalink)
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how do i tell which bes i have? and can u explain in detail how to do what u suggested?
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Old 08-05-2005, 09:54 AM   #13 (permalink)
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Quote:
Originally Posted by pomc
If your BES is at 3.6, then there is a way around it possibly. Backup your messages and anything else you want to save - contacts, calendar and address book will resync, so don't botherWipe you Blackberry by entering the password incorrectly until it wipes. Then cradle the BB to enable it on the server again.

It was my experience on our 3.6 BES that the password policy was not automatically resent to a device that had been wiped and recradled. Most times I had to manually resend the policy to that user.

BES 4.0 eliminates that problem with the enterprise activation.
Really? We rarely, if ever, have to resend a policy.
Interesting.

River3950 - I wouldn't personally waste my time; if the IT Policy is set to 15 minutes, you are going to have to either 1) have the policy changed, or 2) live with it.
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Old 08-05-2005, 10:12 AM   #14 (permalink)
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When we were at BES 3.6, this was a common issue. After a wipe, the Blackberry would not receive the password policy, even though the user account was assigned to that policy. I've since changed the default policy to include all the password policies after we upgraded to 4.0.

So, it is possible that after a wipe only the default policy was sent and not the policy that was assigned to that user. But even after they were back on the server after cradling, they still would not receive their assigned policy.

It's worth a shot, just do a full backup and then a backup of only your messages, saved messages, etc. Wipe the BB and re-cradle and see what happens. You'll be able to restore your full backup if needed.
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Old 08-05-2005, 10:17 AM   #15 (permalink)
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But there are tons of threads around about how an IT Policy was there evan after the wipe, like when people left a company and the old IT Policy was still there...

Oh well...
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Old 08-05-2005, 10:17 AM   #16 (permalink)
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i am sorry for the silly questions, but can u tell me how to do that?
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Old 08-05-2005, 10:19 AM   #17 (permalink)
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Get a copy of Javaloader (it is on this board - somewhere).

Backup your BlackBerry.

Go to a DOS prompt and type

javaloader -usb wipe

It will asked for the password and then wipe out the BlackBerry. I say the Policy stays; POMC says it gets deleted.

Then reload the BlackBerry via Application Loader.
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Old 08-08-2005, 11:42 AM   #18 (permalink)
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i wiped it out... password still there...
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