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Old 05-25-2008, 11:25 AM   #1 (permalink)
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Default Curve 8310 scroll doesnt work

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ok for the past couple of days i was able to scroll left down up but i had to put pressure to move right......now i just woke up and tried to scroll right and it cant.......anyone know how to get it scrolling again?? Do i need to take it apart and get to the scroll wheel??
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Old 05-25-2008, 11:28 AM   #2 (permalink)
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There is probably debris around it. I only know that much, don't know how to take one apart. If you did take it apart you will probably null and void any warranty or support from your carrier.
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Old 05-25-2008, 11:49 AM   #3 (permalink)
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Most likely there is dirt or lint around the track ball. Do you carry it in your pocket?

Step 1: Turn off the device. Press and hold the trackball and roll it in all directions for a minute or so.

Step 2: While pressing the ball down, blow some canned/compressed air all around the track ball.

Step 3: Dip a q-tip in alcohol and clean the ball.

Step 4: Turn the BB back on and it should work.

Step 5: Buy a holster and don't carry it in your pocket.

If this doesn't work, you might need to take it apart to clean it. A quick search on "clean track ball" resulted in this: How to clean your 8300 Blackberry trackball(Pic and guide)
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