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Old 05-27-2008, 06:01 AM   #1 (permalink)
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Unhappy Blackberry Outlook Synchronization Issue

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Hi All

My company is using Exchange/Outlook 2003, with outlook in cache mode. When i receive a msg in Outlook and view it, the BB copy will update approx 20 sec later, however what then happens is that Exchange resends the mail to Outlook. It seems as though the process whereby BB changes the mail from new to read, forces Exchange to download the entire msg back to outlook. I still only have the single mail in Outlook but it does dowload twice. This is having a huge impact on network bandwidth, and would like to understand whether there is anything that can be done about this, short of changing to online mode for Outlook.

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