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Old 05-29-2008, 07:25 PM   #1 (permalink)
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Default The BlackBerry Messenger icon does not appear on the BlackBerry device.

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Okay, I searched this topic, and my new curve for some reason does not have the BBM Icon. I've researched and concluded I need the device software, from T-mobiles website. I cant download it however because I dont have a 10-digit phone number from T-mobile.

BB Guru's, please advise.
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Old 05-29-2008, 07:27 PM   #2 (permalink)
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Huh??

Are you on Rogers? Do you have a BlackBerry Data Plan?
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Old 05-29-2008, 07:31 PM   #3 (permalink)
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Quote:
Originally Posted by jontymisra View Post
Okay, I searched this topic, and my new curve for some reason does not have the BBM Icon. I've researched and concluded I need the device software, from T-mobiles website. I cant download it however because I dont have a 10-digit phone number from T-mobile.

BB Guru's, please advise.

Do you have a Blackberry Data Plan? If so and you still don't have it you will have to load it.

Download the OS here (Carrier doesn't matter cause you will delete the vendor.xml file anyway)

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

Follow the instructions EXACTLY and when you hit the application loaded make sure that BB Messenger is checked.

If you don't have a Blackberry Data Plan then you won't be able to use it.

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Old 05-29-2008, 07:32 PM   #4 (permalink)
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I've got a blackberry data plan. Thanks for the prompt responses, you guys are FAST!
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Old 05-29-2008, 07:33 PM   #5 (permalink)
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Quote:
Originally Posted by jontymisra View Post
I've got a blackberry data plan. Thanks for the prompt responses, you guys are FAST!
I am better looking than BlackBerryForums.com : Your Number One BlackBerry Community
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Old 05-29-2008, 07:34 PM   #6 (permalink)
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I've got a blackberry data plan. Thanks for the prompt responses, you guys are FAST!
I am better looking than Thatzmister2u.....
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Old 05-29-2008, 07:36 PM   #7 (permalink)
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Lol, thanks. I'm trying this as I type.
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Old 05-29-2008, 07:36 PM   #8 (permalink)
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I am better looking than Thatzmister2u.....
Careful...I might take that fork and stick it someplace you don't like so much...

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Old 05-29-2008, 07:37 PM   #9 (permalink)
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Ouch!!!!
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Old 05-29-2008, 07:37 PM   #10 (permalink)
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Okay, I went to the link, and clicked on T-mob USA for 8320, still asks me for a US numbrer. What do I do?
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Old 05-29-2008, 07:40 PM   #11 (permalink)
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Ahhh yes.... Good ol T-mo...

Follow the instructions here (make sure to delete the vendor.xml) and make sure BB Messenger is checked during the install....

http://www.blackberryforums.com/gene...e-telecom.html

Kris

Last edited by LunkHead : 05-29-2008 at 07:41 PM.
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Old 05-29-2008, 07:41 PM   #12 (permalink)
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Dumb question, I take it 8300's OS can be used on 8320?
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Old 05-29-2008, 07:41 PM   #13 (permalink)
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Quote:
Originally Posted by jontymisra View Post
Okay, I went to the link, and clicked on T-mob USA for 8320, still asks me for a US numbrer. What do I do?
You don't need to get it from TMO. Here is the direct link. (Don't be distracted by the link that says get BBM) You need to install the OS on your PC before you can load it. Just pick it for your model and don't sweat that it's not your carrier or your language.

https://www.blackberry.com/Downloads...3314DF2B3CB9CE

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Old 05-29-2008, 07:41 PM   #14 (permalink)
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I updates the link to the latest 8320 software...

Kris
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Old 05-29-2008, 07:44 PM   #15 (permalink)
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Quote:
Originally Posted by jontymisra View Post
Dumb question, I take it 8300's OS can be used on 8320?
No. 8300 OS on an 8300, 8310 OS on an 8310 etc...
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Old 05-29-2008, 07:47 PM   #16 (permalink)
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Okay, awesome. I'm downloading "BlackBerry Handheld Software v4.2.2.338 (Multilanguage)"

Orange, France, Multilanguage.
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Old 05-29-2008, 07:48 PM   #17 (permalink)
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Quote:
Originally Posted by jontymisra View Post
Okay, awesome. I'm downloading "BlackBerry Handheld Software v4.2.2.338 (Multilanguage)"

Orange, France, Multilanguage.
Be sure that you install it ON THE PC and then locate and delete the vendor.xml file. Follow the instructions exactly or you will have issues.

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Old 05-29-2008, 07:48 PM   #18 (permalink)
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That should work. And don't forget this How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ , alright?

Good luck and let us know how it goes.

EDIT: Yes, follow the Mod's advice up there ^^. He got here first...
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Last edited by ricpac : 05-29-2008 at 07:50 PM. Reason: Slow...
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Old 05-29-2008, 07:58 PM   #19 (permalink)
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Thanks for your help guys, Im installing it now.
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Old 05-29-2008, 08:02 PM   #20 (permalink)
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Quote:
Originally Posted by jontymisra View Post
Thanks for your help guys, Im installing it now.
Two words: BE PATIENT

If you unplug it before it's complete you will be dealing with a while other set of issues!

Good Luck!

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