06-01-2008, 05:42 PM
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| | BB constantly disconnects via USB after OS upgrade - help!
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i just tried upgrading my OS for the 2nd time this year and now my phone doesn't turn on.
tried a wipe with jl cmder and it would always send me back to the main menu after typing blackberry.. at most say connect for 5 seconds and kick me back to main menu. why? the phone keeps connecting and disconnecting automatically from the, now, 2 computers i have tried. the beep you here when you plug it in and out keeps hapopening every 30 seconds.
the screen wont turn on. at most, the red led will turn on for 3 seconds and then power down. i have taken a few pictures during the little glimpses of a connection i run across and it's good ol' error 507. funny thing is is the update was successfully completed at least 4 times now. i get no hourglass.. nothing. only when i maintain a connection (it isn't on a USB hub) can i pull a screen shot of the 507 code.
can anyone show me some screens of how a full wipe should look like? i have a feeling my wipe didn't work since it keeps losing connection. i have reinstalled desktopmanager 4.3 4 times already to no avail. can i have the BB Device Manager running when im doing the wipe?